Best Buy: We can't say no over the phone, so we lie.

[wristtattoos]

My mother was doing some spring cleaning and found a GPS wall charger that had never been opened. She found the receipt in her files, and called Best Buy customer service to see if she would be able to return the item. She figured its been a few years, it's a long-shot, but what's the harm in calling? The customer service person on the phone looked

Comments

[saanrio]

This seems to be a common theme with them... corporate says that the stores control this or that, and it is not their fault or responsibility, then the store says it is all on corporate. Great deal they have going there. No one is responsible for anything!

[notthebuddha]

I'll forfeit whatever contest you think there might be.

[fortifarse]

"Whatever contest" as in the pissing match that you, ya know, kinda started??

[talonvaki]

Yeah...trying to win an argument with that one is like being a sparrow and trying to fly through a plate glass window.

[fortifarse]

Not quite, the window will eventually give.....

[cassandraterra]

No the sparrow usually looses that one. I mean, how often do you see a sparrow go through a glass window?

[fortifarse]

Even as little as I am on LJ I can confidently say that bird will ultimately have a better chance at breaking that window!!

[idemandjustice]

Are you really this obtuse in every comment you ever make? It doesn't matter if what she wanted was unreasonable. She was misled. It's not that hard to understand. Unless you're you, apparently.