This sucks, but be careful that they (BJs) doesn't try to charge him again under a different "condition" for the item. I've had that happen to me when I did a charge back on something... Don't even want to get into that story. But they rebilled me based on something else. It was a huge pain in the ass.
Thanks for the warning, and I will check. However I believe it is very, very illegal to charge a credit card without the customer's permission. If this happens, well my oh my it will not be pretty
They cannot recharge the card, per Visa and MasterCard rules. That said, they can also send him to collections if he does a chargeback and you keep the item especially since you told them you planned on doing so.
"If someone sends you something you didn’t order or agree to pay for it is considered yours to keep." Your father agreed to pay for it. While they may not come after you, they can go after him if he charges it back and does not return it. He agreed to the cancellation/return policy when he purchased the item. They have a cancellation/refund policy that is compliant with the rules/regulations set forth by Visa/MC/Discover and Amex.
This. Also, the very few times I've had to do a chargeback, they've generally sent out paperwork to fill out for WHY they're doing the chargeback. This is very likely to happen (was on my Visa last time I was sent that paperwork) and he will end up needing to fill those out and if you still have the item, they may not issue the chargeback at all. You may want to have your dad call his credit card company and see if he's able to do a chargeback without returning the item at all to begin with
( ... )
I wonder why BJs didn't just offer to refund the difference between the price of the 12-piece set and the 16-piece set? Seems that would've been easiest all around.
A note:
If someone sends you something you didn’t order or agree to pay for it is considered yours to keep.
That law only applies if you didn't place any order at all AND the item was sent via USPS. Getting the wrong item doesn't qualify.
but SHE didn't place the order and they sent her something without her asking. Her dad placed the order and did not receive the item he ordered. All the paperwork is in HIS name and the pans were shipped elsewhere.
Comments 56
Reply
Reply
Reply
Reply
"If someone sends you something you didn’t order or agree to pay for it is considered yours to keep."
Your father agreed to pay for it. While they may not come after you, they can go after him if he charges it back and does not return it. He agreed to the cancellation/return policy when he purchased the item. They have a cancellation/refund policy that is compliant with the rules/regulations set forth by Visa/MC/Discover and Amex.
Reply
Reply
A note:
If someone sends you something you didn’t order or agree to pay for it is considered yours to keep.
That law only applies if you didn't place any order at all AND the item was sent via USPS. Getting the wrong item doesn't qualify.
Reply
Reply
Reply
I assume you called him? ;) I am not sure that I would can someone who sent me a dish set :P
Reply
Reply
(The comment has been removed)
Reply
Leave a comment