Eh, still. Social anxiety. It's not really a thing of me not wanting to talk to people... I just don't like talking to people that Im not familiar with. And it's sent me into panic attacks at times.
Well, to be fair...she could where a sign around her neck. Or have some cards printed up and hand them to the cashiers before they start the transaction.
It could be possible that she *couldn't* pend the transaction- it depends on the register system that differs in every company. I do think she should have cancelled it out but once again, it could be possible she couldn't without a manager override. But then again, usually there is more than one employee and register?
I do agree that the bit about the small talk just sounds kind of rude- if she had said nothing you probably would have been upset about that. I generally don't think making small talk is a suck even though I don't prefer it.
The Torrid I go to has some of the best service I've ever found- it sucks you had to wait.
Eh, maybe. But they had another register and at least another employee. And I didn't want to make my boyfriend wait since he had to drive an hour to my house and back to his. And he needs at least 8 hours of sleep, since him being late = bad thing.
Not usually. Im glad when people leave me alone.
Yeah, no kidding. The one I usually go to is AMAZING.
Oh yeah! I wear a sign around my neck with all my personal issues too!!! I forgot that we all have big flashing signs that let everyone know everything!!!!!
I also like the part that she doesn't mention social anxiety in the original post. She just makes it sound like she is mad that this lady made her wait and is now wasting her time with small talk and MOG the cashier is a bitch!
Maybe she should get a bigger sign so people know not to talk to her and work like the mindless drones they are!
While she rang me up, she asked me if I found everything okay, twice. I really don't like repeating myself. The cashier also tried to make small talk, and I really don't like it when they do that. And when they ask me WHY I am getting new clothes. And do I LOOK like i'm in high school? Especially If I have a credit card, and after you look at my ID and see that i'm over 18? And I don't particularly want to know about your life story, mmkay Torrid employee?
It does suck that you had to wait a significant amount of time before being rung up, that's never fun... but this paragraph seemed pretty obnoxious and seems to have quickly turned into a customers_suck for said Torrid employee.
I agree with this. I do think it's odd, though, that the cashier asked the OP why she was getting new clothes o.O I mean, I could see that if the purchase were a fancy dress and she was asking if it was for a special occasion, but otherwise...
If the OP had been standing there for a long enough period of time, I can see the question coming up. As the employee I'd want to keep the customer engaged and keep asking questions that allow them to talk about themselves or make them feel good and I'm not comfortable going to personal with customers so I'd probably just keep it generic. "Buying new clothes for work, school, or just for fun?...Oh that's cool. What are you studying?...blah blah blah"
Okay, your example makes a lot more sense - friendly service. The way the OP phrased it made it sound like the cashier just asked point-blank, "Why are you buying new clothes?" which strikes me as too blunt.
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I do agree that the bit about the small talk just sounds kind of rude- if she had said nothing you probably would have been upset about that. I generally don't think making small talk is a suck even though I don't prefer it.
The Torrid I go to has some of the best service I've ever found- it sucks you had to wait.
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Not usually. Im glad when people leave me alone.
Yeah, no kidding. The one I usually go to is AMAZING.
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And you didn't go to another register / ask the other employee to check you out because...?
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It sucks that you had to wait longer than you wanted, but her making small talk isn't bad service at all.
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Maybe she should get a bigger sign so people know not to talk to her and work like the mindless drones they are!
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It does suck that you had to wait a significant amount of time before being rung up, that's never fun... but this paragraph seemed pretty obnoxious and seems to have quickly turned into a customers_suck for said Torrid employee.
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