This probably constitutes WTF service more than bad_service, but it had me pretty upset. It's the reason I will never patronize Suncoast again. ( Read more... )
No, he still took them. But the fact that he first asked me if I knew this person and then proceeded to imply that I don't know who lives in my own house made it very WTF-y for me.
I don't get it - you're never going there again and you got all tense (causing yourself undue pain) because they had some mis-information in their computer?
It was the guy's attitude. He was arguing with me about how their system can't possibly be wrong (I think I forgot to include that, I'd better edit) and seemed to think I was lying or misinformed about who lives in my house.
but it seems like you got yourself REALLY worked up over it. When I lived in Texas, every time I took my car to walmart for an oil change, I gave them my number and they asked if my name was Rosemary - it's not, so I corrected them and moved on, no Cinnabon or Google-fu necessary.
Heh. I probably was a little more upset than it warranted, I admit, but the way the exchange was proceeding started to make me wonder if I'd been the victim of some weird identity theft. It happened earlier this year when someone tried to use my address as theirs in order to receive food from our town food bank.
I can't blame him for asking you if you knew Brian. After all, he has no clue who you are. All he knows is that the address he has in the system for Brian matches yours so if you were in fact related to him, he could have saved you time by simply adding your name to the account already in the system.
I think you should call a manager and mention that someone has been scamming them with a fake address and ID, otherwise how else will they know to correct the problem?
Don't expect much. One store I go to has a strangers name attached to my phone number. The phone number I have had for ten years now.
Every time I went there they would ask me for the number, I would tell them and they would say "Are you ?"
After asking numerous times at the store for the information to be updated I finally contacted corporate and I was informed that the only way they would alter the info was if calls and requests that they be taken off the account associated with my phone number.
This! I can't believe the amount of people who don't understand getting freaked out about some random person you don't know being able to give out personal information like where you live and your phone number.
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I think you should call a manager and mention that someone has been scamming them with a fake address and ID, otherwise how else will they know to correct the problem?
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Every time I went there they would ask me for the number, I would tell them and they would say "Are you ?"
After asking numerous times at the store for the information to be updated I finally contacted corporate and I was informed that the only way they would alter the info was if calls and requests that they be taken off the account associated with my phone number.
I don't go to that store anymore.
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yes, it IS something to get worked up about; identity theft isn't to be taken lightly.
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