Comments | bad_service: Finally an internet outlet.

clyde_doll in bad_service

Finally an internet outlet.

Aug 03, 2009 15:19

Problem resolved.

Angie in Geek Squad managed to find my laptop, and get it set up in less then 24 hours. Customer Service could not do that in two weeks.

Who ever asked it was in Mesa. Superstition Springs Best Buy.

electronics store, spell-check is hard you gaiz!, post drastically edited

Comments 24

bechymoth August 3 2009, 22:27:09 UTC

Durr, is it just me, or is this text missing a lot punctuation marks?

Apart from that, it's definitely sucky. Here we have a saying: being send from the cupboard to the wall. (From here to there again and again) Really fits in this case.

olemissgal August 3 2009, 22:34:26 UTC

There is plenty of missing punctuation in this post. Not to be mean, but the spelling is awful, too. Last time I checked, LJ entries had spell check. Nothing irks me more than something as simple as days of the week spelled incorrectly. Wensday?!?

As for the suck - it is Best Buy. They don't have the most stellar customer service in the world. In my experience you have to document everything and stay on top of them at every turn, otherwise they screw you.

eleuthreophile August 3 2009, 22:49:03 UTC

i agree with your first paragraph SO much.

cassandraterra August 4 2009, 02:09:19 UTC

I agree with your second paragraph SO much! BB SUCKS!

Thread 9

bubblebobble August 3 2009, 22:58:14 UTC

For future reference, when buying a computer or laptop do your research first. You usually get what you pay for, and if its cheap adn seems like to good a deal it probably is. Also I dont think anyone has ever given a good review of getting the geek squad warrenty.

occamshairbrush August 3 2009, 23:12:38 UTC

And this is the second or third post where it seemed like the people at Best Buy confused a warranty claim with a regular return.

evillart August 3 2009, 23:24:47 UTC

Call the manufacturer of the laptop. They will at the very least get it repaired for you and probably if you had called them in the beginning, it would of been fixed and back in your hands by now.

(The comment has been removed)

mysticblossom August 4 2009, 02:03:12 UTC

Fishing for tags? :)

delve August 4 2009, 03:05:29 UTC

Worst buy!!

mercury_ca August 4 2009, 02:16:46 UTC

Wednesday.

delve August 4 2009, 03:06:25 UTC

The day after Toosday. ;)

shredsofvanity August 4 2009, 03:08:06 UTC

Which is the day after Munday.

:P

delve August 4 2009, 03:09:19 UTC

WHICH is the day after SUNDAE!!!! Oh, man, that would be the best day of the week.

Thread 7