(Untitled)

[badly_spoken]

Question: Obviously, restaurants have posted closing times and you can walk in the minute before they close and be served. And you should be served with the same respect and efficiency at any time the restaurant is open

Comments

[figarofigaro]

I will never go to a restaurant more than a half hour before closing, they want to go home

[ourregret]

agreed.
Where I used to work would stop making food after a certain time.

say we closed at 10 and it was a slow day, the manager would make the call to stop serving food (sandwiches/waffles/etc) at 930. Anyone in (sitting) before then could get it, but anyone coming in at 945 would be told the kitchen was closed and they could get ice cream (our speciality) instead

[stayintru2me]

If I know I'm going to be quick enough, I'll go in a half hour before they close, but otherwise I typically won't. My boyfriend and i tend to eat really quickly when we go out to eat though, so as long as they bring out the food quickly we'll be done in thirty minutes.

[kid_lit_fan]

It depends on how busy they are, but I try not to go more than half-an-hour before closing, and I make sure to NEVER be the last person there! :)

They need to post at self-checkout that you can't do alcohol, coupons, etc (not that most customers read, she said remembering her days in customer service!).

Most of the stores around here that have self-check have one cashier/manager to help out with the 4-8 machines, and also to do approvals etc. At night, they should have at least one human being-run cashwrap open. And the cashier was definitely a suck; sometimes you have to go a teeny bit above your exact

Then again, sometimes stores have silly policies like only certain people are allowed to approve liquor sales or whatever.

[pyxiwulf]

why not coupons? self checks are perfectly capable of accepting them with no problem bar a few that require intervention with a cashier anyway. unlike age restricted items that guarantee intervention. & anyway that's the self-check cashier's job

[kid_lit_fan]

One of the stores here has self-checks that freeze up (the screen says "Store approval needed" and a cashier has to enter a code) when you scan a coupon.

I fully agree that it's the cashier's job, and I think it's stupid that this store's self-checks can't do coupons.

Same store closes its self-checks at about 10PM. I could be wrong, but I took the "one cashier" in the OP's story to mean one at a regular register, sorting through put-backs, not a self-check cashier. If so, that's extra dumb, and it's ridiculous that the cashier didn't want to...do her job!

[fego04]

“SELF check out means you do it by YOURSELF.”

I say that often.. but never to old people.. they don't know. But, there is A LOT of lazy people who I say it to.. :-X

[insaint]

but never to old people.. they don't know.

They don't know? Did age make them forget what "self" means?

[fego04]

you'd be suprised. Most are like 'what is self checkout?'

[elvenqueen86]

My neighbor's son just got out of jail and had never seen a self checkout machine (or used a cell phone 0.0), he had no clue what it was or how to use it.

[seethingheathen]

I might be in the minority for saying this, but if a restaurant is still seating, then customers shouldn't have to feel guilty for going in.

[sobreviviente86]

Exactly.
A lot of them have a "last seating" as opposed to closing time, too.

[jsherlock]

Just because the restaurant is still seating, it doesn't mean you should sit and eat. It might be some jack-ass of a manager who is making the host seat five minutes before close, because they're not officially as-posted closed. This in turn, is sucky for the cooks, the servers, and the busboys.

OP:
If it's an hour before close, I don't go - unless I'm getting a small take-away order. Anything under that - I don't bother to go in. It's not fair to the people who work there. They want to go home.

And that cashier was way out of line. I hope someone told a manager.

[seethingheathen]

If they're open, they're open, jackass manager or not.