Ugh, don't go chain! There are so many great independent cafes why would they even bother trying to force a chain on us? You know, Starbucks can't break much ground outside the airports - very satisfying!
The problem with these places is that they don't even know how to make a proper cup of coffee - they ALWAYS burn it and tastes vile. If I go there (not by choice) I'll usually order a hot chocolate, seems harder to stuff them up!
Yes, burn the coffee and boil the milk. When you steam milk, it shouldn't make ANY NOISE AT ALL! People don't realise that and think that's normal, but I briefly worked with an Italian man at his cafe in Melbourne and he made the most PERFECT coffee and showed me how you make a whirlpool in the milk - I couldn't get it, it takes practice, but his were the only coffees that didn't upset my stomach.
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We use a plunger because Ant took the machine to his work, if I want frothy I'm happy to buy one - but NOT from Gloria Jeans or Hudsons!!
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