Paypal Inquiries: adult oriented material, custom products, and protection for artists

Jul 06, 2017 20:42

Here's their email to me reguarding adult materials: [click]

Here's the Twitter conversation about chargebacks and reversals.
PART 1
PART 2
PART 3

paypal, discussion

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Comments 12

wuvvumsoc July 10 2017, 00:14:44 UTC
I think more people need to be aware that seller protection does not cover digital/intangible goods. I know a lot of people are still spreading the information that invoices will protect you from chargebacks -- they do not ( ... )

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bornesb July 10 2017, 00:23:08 UTC
Pretty sad news for artists ( ... )

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leahtaur July 10 2017, 03:20:45 UTC
How do people get paid through commiss.io? If it's not Paypal is it directly to your bank account?

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bornesb July 10 2017, 03:26:58 UTC
I believe they use Stripe.

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leahtaur July 10 2017, 08:52:20 UTC
Interesting, I didn't know that - thanks.

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(The comment has been removed)

jamesalesto July 11 2017, 18:37:35 UTC
It really isn't possible for a chargeback to just "happen". I know every bank is different, but for my CC you have to fill out a detailed form for any chargeback.

There's really nothing to stop it from happening. Regardless of what processor you use, credit cards all have the ability to issue a chargeback on a transaction.

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rendrassa July 14 2017, 05:19:02 UTC
I try to always have the client tell me their PayPal email in whatever method of communication we're using. Discord, for instance, they tell me their email and I screenshot that, their acceptance of the piece. That way, I can prove it's the same person.

I really wish they'd open a digital goods branch, or else some other site comes along with better protection.

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