If you go to Borders.co.uk you get to an Amazon partner page for Borders. If you're actually looking for a Borders store, you'd naturally then click on the link that says "Borders Stores". Except that takes you to a page that only says <% Call Response.Redirect( "/storefinder/" ) %> Oops. :-)

The place you really want to go is BordersStores.co.uk.

I seriously thought that the era of animated splash screens that the user has to click on was over. Clearly I was wrong.

A query from a colleague prompted me to pull together some links about sitemaps.

( sitemap usability )

In today's alertbox Jakob Nielsen summarises what really matters: "Offering clear content, simple navigation, and answers to customer questions have the biggest impact on business value. Advanced technology matters much less."He theorises about why the jazzy technology tends to steal the limelight and appear much more important than everday ( Read more... )

These are my notes from reading Chapter 3, Computers as Persuasive Tools, in Persuasive Technology by BJ Fogg.

Seven Types of Persuasive Tools

• Reduction
• Tunnelling
• Tailoring
• Suggestion
• Self-monitoring

The top story in the Technology section of the BBC News site today has a story about accessibility testing carried out by the Usability Exchange. It mentions Royal Mail at the end. That's my work.

These are my notes from reading Chapter 1, The Functional Triad -- Computers in Persuasive Roles, in Persuasive Technology by BJ Fogg.

( Read more... )

These are my notes from reading Chapter 1, Overview of Captology, in Persuasive Technology by BJ Fogg.

( Read more... )

List by Vitaly Friedman for mainstream fonts, not novelty.

Gentium is very pretty. It could even take the place of my current favourite, Berylium.

I've spent the morning watching user testing of two new applications. The first person didn't show up so we watched a DVD of a test from yesterday. Then the next person showed up almost an hour early so we watched him. It turns out that what was implemented wasn't what I approved. That's always annoying. It's one thing if the requirements change ( Read more... )