Oct 18, 2016 12:00
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Comments 37
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Heck, there are various places where it would be totally in the interests of a business to act in a discriminatory fashion.
Which is why you need laws to make them stop, so that it's a level playing field. If we left it up to individual businesses to stop out of their own good will then obviously they wouldn't, because who can afford to give away money?
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If having a neutral female voice at the other end of the phone is going to get you more clients then that's a reasonable skill set to expect from who you hire.
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If hiring only white people for your front desk gave you a 50% boost in sales I would still _totally_ be in favour of that being illegal.
When it comes to accents I agree that people's voices should be clear. But "neutral" basically means "Home counties". Everyone has an accent, it's just that some people have defined theirs as "The normal one".
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And they do do whatever they want. And they just got caught out for it, and are now in trouble for doing so!
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The guy who invited the nationalist to his Shabbat did, indeed, do a remarkable thing. I try and remember that reaching out can have very positive results sometimes, but it's not always easy.
I think the Devil one _could_ work, with the right spoken emphasis. But I'd try it out on someone first and see how deeply they groan.
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