Comcast

Apr 14, 2005 09:22

What's the deal? Anyone know? Why does it suck all of a sudden?

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Comments 22

kelarskye April 14 2005, 13:25:17 UTC
It is having DNS issues. Chris will tell you all about it.

I hope I get a refund because I am getting pissed.

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allplainstapped April 14 2005, 13:44:52 UTC
Do you think they'll do that? That's a lot of refunds...

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allplainstapped April 14 2005, 13:45:27 UTC
It was down last night at 11 or so and has been spotty at best recently, including that day when it was down for a good portion of the afternoon/night.

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Re: BTW allplainstapped April 14 2005, 16:01:18 UTC
A group of us play on Whisperwind, Horde side. I'm an undead priest named Lexaria.

You should start over and create a horde mage on Whisperwind! We could use another in our guild. :)

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galanomati April 14 2005, 13:32:32 UTC
I've had connection problems for the last 48 hours or so as well. I'm glad to know the problem is widespread. At least that means they have to fix it somewhat quickly or else lose customers.

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allplainstapped April 14 2005, 14:15:43 UTC
I hope so.

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drepbbbbbt April 14 2005, 14:01:02 UTC
it was down all night for us yesterday, all night the day before, and two or three times prior to that for hours at a time. it's enough to make you wanna call up verizon and say "please please please let us wait three weeks to get internet from you!" we had way fewer problems with verizon. comcast blows. I ANGRY!!!

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allplainstapped April 14 2005, 14:15:06 UTC
Me too. This is getting a little bit out of hand. From the little I've read up on this, though, Verizon isn't all that better (although at least they're able to keep the internet working to some extent). Verizon overloads their networks and has piss-poor tech support on the matter. Or so I understand. I don't know. I don't want to go through the hassle of researching a good internet provider, yet I want the best from the ones I know about. Typical consumer, I suppose.

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vtkikkoman April 14 2005, 14:52:16 UTC
it seems to be a nationwide issue. someone working the call center for indiana, kentucky, michigan is reporting 200 person queue's per help desk position. his call center staffs 200 people ( ... )

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allplainstapped April 14 2005, 14:59:47 UTC
But this isn't necessarily a fix, since the problem is so wide spread, right? It's kind of a crap shoot. You're gambling on which DNS doesn't go down. Right?

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vtkikkoman April 14 2005, 15:21:45 UTC
well, it's a fix in that you'd no longer be relying on comcast to supply you with your dns entries.

quick background: every connection on the internet is currently made between ip addresses which are in the xxx.xxx.xxx.xxx format (ex: 192.168.0.3). since we suck at remembering long strings of numbers, dns was devised to translate from www.comcastsucks.com to the ip address of a server.

when you specify a dns server, all you're doing is telling your computer where to go to get that translation. normally you want to get it from your internet provider because of scaling/bandwith/performance issues. in this case, you're just interested in getting everything to work.

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