Just to say - although it's impossible to express these things without resorting to cliches - that I'm so very sorry for your loss. I hope you're coping okay.
You know hun i was thinking about that when i read you were going but never thought to warn you, wish i had now :o/ They really should have a different waiting area or something. Sorry you had to go through that.
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*hugs* I'm thinking of you honey. My mum sends her regards too.
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They really should have a different waiting area or something. Sorry you had to go through that.
Love,
Kelly xx
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And good on Wayne for writing a complaint!!
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