So fired
I am firing Zanadu.
I went in yesterday at 4 and today at noon, and there were no comics in my file, so I tracked down the guy I think may be the owner of the store.
Me: Hey, is there a problem with the pull list?
Him: Well, you said you were going to send us an updated list with specific titles.
Me: We did, but there are about 30 titles are there now, and you're telling me not one of them was here?
Him: You can look around the racks and pick up this week's.
Me: I don't have the list and I don't know my titles off the top of my head. Can you grab my list for me?
Him: (vanishes briefly) Sorry, it's locked in the secure area, with your financial information.
Me: That's a problem. Oh, well. I'll do it later. (cuz I'm on lunch, and it's a busy day)
Him: Here, take the catalog (which they make me buy) and you can go through it and note down the exact titles and issue numbers.
Me: I hate the catalog. It's overwhelming. I have a girlfriend who tells me what to order, and I tell you.
Him: Um. But it's not specific enough.
Me: Ok, thanks, bubye!
I want to note that I will be astonished if they have over 50 pull files. Which makes sense if it's this much of a PAIN IN THE ASS. I don't want to read a 300-page doorstop to figure out what I want to order in advance. I want my comic store to know what titles I'm reading, and pull them for me, and maybe recommend something similar. What Zanadu didn't know, can't know, because I've bought so little from them, is that to my knowledge, sil and I have NEVER rejected an issue that's in our file. If we order it, we will pay for it. So they didn't like that we had "Avengers-Core" on the list. To Comic Book Ink, that meant "If it says Avengers anywhere on the cover, put it in our file, and we will pay for it." Zanadu COULD NOT wrap their heads around this concept. The needed us to be specific, to list each Avengers title, and the issue we wanted it started at. Do I LOOK like I have that kind of time? And then to read the catalog each month and notice that in addition to Invincible Iron Man and Iron Man: Enter the Mandarin, there is a short series called Iron Man: Viva Las Vegas, and order it specifically? Whatever. I would rather spend that time reading, you know, comics. Of which we buy about $80-$100/mo.
We're going back to Comic Book Ink, even if we have to wait a couple days and pay postage to get them to ship it to us. Being a block and a half away is not convenient if they want me to spend two hours a month reading Preview.
Happily, sil is a smart smart man, and he didn't kill the pull list at CBI until we were sure we were covered.
I went in yesterday at 4 and today at noon, and there were no comics in my file, so I tracked down the guy I think may be the owner of the store.
Me: Hey, is there a problem with the pull list?
Him: Well, you said you were going to send us an updated list with specific titles.
Me: We did, but there are about 30 titles are there now, and you're telling me not one of them was here?
Him: You can look around the racks and pick up this week's.
Me: I don't have the list and I don't know my titles off the top of my head. Can you grab my list for me?
Him: (vanishes briefly) Sorry, it's locked in the secure area, with your financial information.
Me: That's a problem. Oh, well. I'll do it later. (cuz I'm on lunch, and it's a busy day)
Him: Here, take the catalog (which they make me buy) and you can go through it and note down the exact titles and issue numbers.
Me: I hate the catalog. It's overwhelming. I have a girlfriend who tells me what to order, and I tell you.
Him: Um. But it's not specific enough.
Me: Ok, thanks, bubye!
I want to note that I will be astonished if they have over 50 pull files. Which makes sense if it's this much of a PAIN IN THE ASS. I don't want to read a 300-page doorstop to figure out what I want to order in advance. I want my comic store to know what titles I'm reading, and pull them for me, and maybe recommend something similar. What Zanadu didn't know, can't know, because I've bought so little from them, is that to my knowledge, sil and I have NEVER rejected an issue that's in our file. If we order it, we will pay for it. So they didn't like that we had "Avengers-Core" on the list. To Comic Book Ink, that meant "If it says Avengers anywhere on the cover, put it in our file, and we will pay for it." Zanadu COULD NOT wrap their heads around this concept. The needed us to be specific, to list each Avengers title, and the issue we wanted it started at. Do I LOOK like I have that kind of time? And then to read the catalog each month and notice that in addition to Invincible Iron Man and Iron Man: Enter the Mandarin, there is a short series called Iron Man: Viva Las Vegas, and order it specifically? Whatever. I would rather spend that time reading, you know, comics. Of which we buy about $80-$100/mo.
We're going back to Comic Book Ink, even if we have to wait a couple days and pay postage to get them to ship it to us. Being a block and a half away is not convenient if they want me to spend two hours a month reading Preview.
Happily, sil is a smart smart man, and he didn't kill the pull list at CBI until we were sure we were covered.