Top review sites to look up transport companies
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When you are researching transport companies online to ship your vehicle, you want to make sure that the companies are reliable and have great reviews. Reading the reviews will often offer great insight into the company's services, pros and cons, and some key points that other previous customers make about the companies.
In order to pick the best transport company to ship your car, make sure to use these review sites to help with your search.
1. Yelp
Yelp is a great website to read customer reviews, because a lot of people use Yelp to search and rate businesses. They have a star rating system and a lot of customers will rely on businesses that have four stars or higher.
Some customers leave very detailed reviews based on their own experiences, from the quality of services they received and what they thought about the business.
Make sure to read a lot of Yelp reviews about the business to see if all the customers are saying the same thing about a business. Some Yelp reviews have fake reviews from competitors, but these are not common.
2. BBB
BBB is a Better Business Bureau website where customers can read about BBB accredited and non-accredited businesses and company profiles on their website.
The BBB website allows you to read in-depth information about the company, like their bio, what type of company it is, their customer service information, reviews, and star rating system.
The cons of the website is that anyone can review and rate the business, which includes a lot of customers who are angry about their experience with the company.
3. Trustpilot
Trustpilot is a website that allows a customer to see whether the business is a legitimate business. They let you know how they concluded that the website is a real website. There are a lot of fake online businesses out there, and Trustpilot is a good way to filter through these businesses.
The website is more reliable because it tells you when a business replied to a negative review, and makes sure the reviews on Trustpilot are real. There is an option for customers to flag fake reviews, and let Trustpilot know whether someone is writing a fake review.
Some final words...
These websites are very helpful when searching for a transport company to review their services and customer experiences. Many customers will share a positive and negative experience while having their vehicle shipped, and the way that the transport companies helped a customer throughout the whole delivery process are sometimes on these review websites.
Even though a company should not be based solely on positive or negative reviews, the reviews often do help you see some insights into the company if the customer doesn't really know much about vehicle transport. Researching multiple companies, reading through many reviews on multiple websites, and trusting your gut instinct is the best way to pick the best transport company for your shipping needs.