already called first thing this morning. Has to be done in writing. The CC isn't a "real" CC it's one of those Prepaid deals so they have different rules.
email me the first 6 digits of your card number. I can look for the issueing bank here at work. I have access to a couple of non-standard programs here at the office, so I MAY be able to find a different contact number. I have found quite often that talking to s different person may help.
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