I think I might vomit
Ebay just took $200 from my account!! Without permission!!!
I'm on the phone now to see if I can stop this but the service line is fucking closed.
God I think I'm going to cry then vomit!! This is my Dragon*Con Money!!
It's my fucking ROOM MONEY!!
I fucking hate my like and the universe and everything in it.
I guess this is what I get for be happy for a couple of days.
FUCK!
ETA: You can only dispute a transaction by mail?!?! If I don't get this $200 back I can't fucking go to D*C!
I have $60 in my wallet and $300 on my card. That leaves me $20 short for the room and no food, no gas, no autographs, no anything.
So I'm $20 short of nothing.
This should be tattooed on my fucking forehead... I'm $20 short of nothing.
ETA2:
SystemSystem
Initial Question/Comment: Billing
1:50:05 AM SystemSystem
Thank you for contacting eBay Billing Support! Your feedback is important to us. Please take time at the end of this chat to fill out a brief survey letting us know how we did today.
1:50:05 AM SystemSystem
You are successfully connected to eBay Billing Support. Please hold for the next available Billing Agent
1:50:58 AM SystemSystem
We appreciate your patience. You will be able to type in your question as soon as you are connected with a Billing Support Agent. Please continue to hold for the next available representative.
1:51:52 AM SystemSystem
Aron S. has joined this session!
1:51:52 AM SystemSystem
Connected with Aron S.
1:51:57 AM AgentAron S.
Hello, welcome to eBay Billing Support. My name is Aron and I apologize for the wait. How may I help you?
1:52:53 AM Customer
$199.12 was taken from my bank account this evening without permission and I want the transaction reversed before it fully goes through
1:54:12 AM AgentAron S.
I understand that an amount of $199.12 was taken from your account, and you want this transaction to be reversed.
1:54:17 AM Customer
yes
1:54:37 AM AgentAron S.
I'll be happy to assist you further with this.
1:55:08 AM Customer
ok
1:55:57 AM AgentAron S.
I have checked your account and I can see that it is mentioned in your invoice about this amount which was going to be charged to your Credit Card today.
1:56:28 AM Customer
What? What invoice? I haven't used my account in over a month I should HAVE any fees.
1:56:38 AM AgentAron S.
Moreover, you have selected your Credit Card to be charged automatically...by eBay..
1:56:48 AM AgentAron S.
for paying your seller fees.
1:59:26 AM Customer
the automatic charge agreement has been canceled TWICE now and I did not give permission to take any money tonight. As I stated I want the transaction reversed if that means you have to shut down, suspend or otherwise terminate my account then so be it.
2:00:38 AM AgentAron S.
I understand that Christina. If you wish to stop this amount from being processed, it would be good to contact the Credit Card company...
2:01:38 AM Customer
That has to be done in writing which take more time than I have and YOUR COMPANY is the one who enacted this transaction WITHOUT PERMISSION.
2:01:43 AM AgentAron S.
However, this amount has now been posted to your eBay account, so a reverse of this amount is not possible now.
2:02:03 AM AgentAron S.
I apologize for the inconvenience this matter has caused you.
2:02:19 AM Customer
Don't apologize. Fix it.
2:03:03 AM AgentAron S.
I can really understand the trouble you are facing Christina...
2:03:28 AM AgentAron S.
Let me see what can be done in this case.
Aron S.
I have referred this to my supervisor, and I sorry to inform you that once an amount is charged to your Credit Card, it can't be reversed.
2:08:27 AM Customer
That's a flat out lie
2:09:13 AM AgentAron S.
In one case this amount can refunded, if you make another payment of the same amount again using some other source...
2:09:33 AM AgentAron S.
Only if it is possible from your side.
2:10:15 AM Customer
now if I could do that, there wouldn't be a problem would there.
Aron S.
I see...
2:13:19 AM AgentAron S.
Again I am sorry for the trouble you had to face with this transaction Christina.
2:14:38 AM Customer
Yes, you're sorry but you "can't" do anything about it. That is not only unhelpful but horrifyingly annoying.
Aron S.
I can understand your frustration with this issue.
2:16:59 AM Customer
You've already used that particular scripted expression
2:18:12 AM Customer
and since scripted expressions are obviously all I'm going to get from you instead of something actually akin to useful I'm to going leave now.
Aron S.
Okay, what I can do is to try to reverse this amount by consulting my manager..
2:19:11 AM Customer
then do that
2:19:46 AM AgentAron S.
Okay, but will take some time, as I need to send an email with this request to them.
2:20:12 AM AgentAron S.
They will respond within 24 hours of time.
2:21:58 AM Customer
24 hours is really pushing it but you do whatever you need to do.
I swear to the gods this was not an actual person but some kind of automated robot typing thing. Obviously I got nowhere. So I'm back to being $20 short of nothing and feeling like I need to throw up.
I'm on the phone now to see if I can stop this but the service line is fucking closed.
God I think I'm going to cry then vomit!! This is my Dragon*Con Money!!
It's my fucking ROOM MONEY!!
I fucking hate my like and the universe and everything in it.
I guess this is what I get for be happy for a couple of days.
FUCK!
ETA: You can only dispute a transaction by mail?!?! If I don't get this $200 back I can't fucking go to D*C!
I have $60 in my wallet and $300 on my card. That leaves me $20 short for the room and no food, no gas, no autographs, no anything.
So I'm $20 short of nothing.
This should be tattooed on my fucking forehead... I'm $20 short of nothing.
ETA2:
SystemSystem
Initial Question/Comment: Billing
1:50:05 AM SystemSystem
Thank you for contacting eBay Billing Support! Your feedback is important to us. Please take time at the end of this chat to fill out a brief survey letting us know how we did today.
1:50:05 AM SystemSystem
You are successfully connected to eBay Billing Support. Please hold for the next available Billing Agent
1:50:58 AM SystemSystem
We appreciate your patience. You will be able to type in your question as soon as you are connected with a Billing Support Agent. Please continue to hold for the next available representative.
1:51:52 AM SystemSystem
Aron S. has joined this session!
1:51:52 AM SystemSystem
Connected with Aron S.
1:51:57 AM AgentAron S.
Hello, welcome to eBay Billing Support. My name is Aron and I apologize for the wait. How may I help you?
1:52:53 AM Customer
$199.12 was taken from my bank account this evening without permission and I want the transaction reversed before it fully goes through
1:54:12 AM AgentAron S.
I understand that an amount of $199.12 was taken from your account, and you want this transaction to be reversed.
1:54:17 AM Customer
yes
1:54:37 AM AgentAron S.
I'll be happy to assist you further with this.
1:55:08 AM Customer
ok
1:55:57 AM AgentAron S.
I have checked your account and I can see that it is mentioned in your invoice about this amount which was going to be charged to your Credit Card today.
1:56:28 AM Customer
What? What invoice? I haven't used my account in over a month I should HAVE any fees.
1:56:38 AM AgentAron S.
Moreover, you have selected your Credit Card to be charged automatically...by eBay..
1:56:48 AM AgentAron S.
for paying your seller fees.
1:59:26 AM Customer
the automatic charge agreement has been canceled TWICE now and I did not give permission to take any money tonight. As I stated I want the transaction reversed if that means you have to shut down, suspend or otherwise terminate my account then so be it.
2:00:38 AM AgentAron S.
I understand that Christina. If you wish to stop this amount from being processed, it would be good to contact the Credit Card company...
2:01:38 AM Customer
That has to be done in writing which take more time than I have and YOUR COMPANY is the one who enacted this transaction WITHOUT PERMISSION.
2:01:43 AM AgentAron S.
However, this amount has now been posted to your eBay account, so a reverse of this amount is not possible now.
2:02:03 AM AgentAron S.
I apologize for the inconvenience this matter has caused you.
2:02:19 AM Customer
Don't apologize. Fix it.
2:03:03 AM AgentAron S.
I can really understand the trouble you are facing Christina...
2:03:28 AM AgentAron S.
Let me see what can be done in this case.
Aron S.
I have referred this to my supervisor, and I sorry to inform you that once an amount is charged to your Credit Card, it can't be reversed.
2:08:27 AM Customer
That's a flat out lie
2:09:13 AM AgentAron S.
In one case this amount can refunded, if you make another payment of the same amount again using some other source...
2:09:33 AM AgentAron S.
Only if it is possible from your side.
2:10:15 AM Customer
now if I could do that, there wouldn't be a problem would there.
Aron S.
I see...
2:13:19 AM AgentAron S.
Again I am sorry for the trouble you had to face with this transaction Christina.
2:14:38 AM Customer
Yes, you're sorry but you "can't" do anything about it. That is not only unhelpful but horrifyingly annoying.
Aron S.
I can understand your frustration with this issue.
2:16:59 AM Customer
You've already used that particular scripted expression
2:18:12 AM Customer
and since scripted expressions are obviously all I'm going to get from you instead of something actually akin to useful I'm to going leave now.
Aron S.
Okay, what I can do is to try to reverse this amount by consulting my manager..
2:19:11 AM Customer
then do that
2:19:46 AM AgentAron S.
Okay, but will take some time, as I need to send an email with this request to them.
2:20:12 AM AgentAron S.
They will respond within 24 hours of time.
2:21:58 AM Customer
24 hours is really pushing it but you do whatever you need to do.
I swear to the gods this was not an actual person but some kind of automated robot typing thing. Obviously I got nowhere. So I'm back to being $20 short of nothing and feeling like I need to throw up.