(no subject)
I got married on Friday! Yay! I will make an actual post-wedding post later (probably when I get my photos) but for now, I have a question regarding vendors. I don't know if this is the best place to ask this, but I thought maybe some of you have dealt with it, so you could give me some advice on how to handle it!
We knew that the most people we would have at our wedding would be 100, so that's what we told the caterer. He quoted us for 100 people, and we paid a 50% deposit based on 100 people. The deposit we paid was $667, which included tax and gratuity. The final guest count was only 72 people, which would mean that the balance should be for 22 people, right? Well the balance he sent me was $480. I'm not a math/numbers person, but I can tell by looking at it that that's wrong.
(If it was 667 for 50 people, that's 13.34 per person, times 22 is $293.48...which is almost $200 less than what he told me I owed him.)
On top of that, there was a problem. When I initially spoke to him, I was under the impression that non of my guests had any dietary restrictions, so we didn't discuss any alternatives. Then we found out that my husband's sister recently became a vegetarian. So last week, I asked the caterer if there was anything he could do for her (we were having pulled pork). I told him that since we hadn't discussed it previously, and since it was only one person, I would be more than happy to take care of it. He insisted that it would be fine, that he would bring her a pasta dish.
Well, the man we made all the arrangements with didn't even come to the reception (when he assured us he would be there) and when we asked about the pasta dish, his (very rude) employees acted like we were crazy. So my SIL ate corn on the cob for dinner.
The guy sent me the balance via email about two hours before the wedding and said to pay them that night. They left without even speaking to me, so they didn't get paid. Should I just send him the correct balance and be done with it? Or should I demand some sort of compensation for the missing pasta? Thanks in advance for any advice you have for me!
Fortunately, everyone else we worked with was great, and they'll be getting all kinds of good reviews from me.
We knew that the most people we would have at our wedding would be 100, so that's what we told the caterer. He quoted us for 100 people, and we paid a 50% deposit based on 100 people. The deposit we paid was $667, which included tax and gratuity. The final guest count was only 72 people, which would mean that the balance should be for 22 people, right? Well the balance he sent me was $480. I'm not a math/numbers person, but I can tell by looking at it that that's wrong.
(If it was 667 for 50 people, that's 13.34 per person, times 22 is $293.48...which is almost $200 less than what he told me I owed him.)
On top of that, there was a problem. When I initially spoke to him, I was under the impression that non of my guests had any dietary restrictions, so we didn't discuss any alternatives. Then we found out that my husband's sister recently became a vegetarian. So last week, I asked the caterer if there was anything he could do for her (we were having pulled pork). I told him that since we hadn't discussed it previously, and since it was only one person, I would be more than happy to take care of it. He insisted that it would be fine, that he would bring her a pasta dish.
Well, the man we made all the arrangements with didn't even come to the reception (when he assured us he would be there) and when we asked about the pasta dish, his (very rude) employees acted like we were crazy. So my SIL ate corn on the cob for dinner.
The guy sent me the balance via email about two hours before the wedding and said to pay them that night. They left without even speaking to me, so they didn't get paid. Should I just send him the correct balance and be done with it? Or should I demand some sort of compensation for the missing pasta? Thanks in advance for any advice you have for me!
Fortunately, everyone else we worked with was great, and they'll be getting all kinds of good reviews from me.