As the Honda Turns
The first window they ordered to replace my scratched one never arrived, so they ordered another window. It still hasn't come in yet. If it takes too long, I won't be able to get it fixed until after this holiday weekend, since I'm going away. I'm told that the survey I need to fill out actually arrives three weeks after the customer picks up the car, and it sounds like they deliberately neglect to tell you that mats don't come with the car in case they screw up badly and need the mats as an ace in the hole to entice you into giving a good review. At least that's what I inferred from what the customer service woman told me today.
After all this is over, I don't want to have to see these people for a long, long time.
After all this is over, I don't want to have to see these people for a long, long time.