(no subject)
I can't sleep. For some unknown reason I opened up some of today's mail before going to bed and found a notice from Bank of America that State Farm didn't pay the check for the $6,257 I cashed for my car. State Farm's claim department doesn't open until 7 a.m. State Farm's 24-hour "good neighbor" service has nothing to do with claims and can't look at or effect the file, not even the 24-hour division's supervisor.
I'm having chest pains and it feels like there's a hammer in my head. I certainly can't sleep. I'll have to get myself through the next two hours somehow.
ETA 8:25 a.m.: Remember how there were three versions of the check: one I picked up in person on a Monday that had my name spelled wrong, one that was supposed to be overnighted but never arrived, and one that I picked up on Thursday in person at their New Jersey office? Well, instead of the third version of the check they gave me the second version--thus proving that check was never mailed or FedExed anywhere--then put a stop payment on that check. Yes, really. I have no idea what they did with the third version of the check... and they don't seem to either.
Now the only way I can repay Bank of America is for State Farm to mail me a new check. This is gonna go just fine, I'm sure. The other option was for them to direct deposit it, but my SS/Medicaid benefits might suffer, it would look odd as hell for me to be depositing and then taking out a large amount of money again, and I don't trust State Farm with my checking information. Bank of America is aware of the idiocy and that I'm working to resolve it and thus won't try to debit my account or destroy my financial reputation.
Given the times each opened for the day, I called State Farm at 7 a.m., talked to them, then had to wait an additional 45 minutes to get anyone at Bank of America.
I left a voice message for the claims department supervisor at State Farm about the department's cluster of screw-ups, and the only result was the same people calling me back offering to do the same things they failed at before, no recompense. I go through hell and rearrange my schedule to fix their screw-ups while Claims blithely piles new mistakes on top of the old ones apparently without any oversight or punishment.
I'm having chest pains and it feels like there's a hammer in my head. I certainly can't sleep. I'll have to get myself through the next two hours somehow.
ETA 8:25 a.m.: Remember how there were three versions of the check: one I picked up in person on a Monday that had my name spelled wrong, one that was supposed to be overnighted but never arrived, and one that I picked up on Thursday in person at their New Jersey office? Well, instead of the third version of the check they gave me the second version--thus proving that check was never mailed or FedExed anywhere--then put a stop payment on that check. Yes, really. I have no idea what they did with the third version of the check... and they don't seem to either.
Now the only way I can repay Bank of America is for State Farm to mail me a new check. This is gonna go just fine, I'm sure. The other option was for them to direct deposit it, but my SS/Medicaid benefits might suffer, it would look odd as hell for me to be depositing and then taking out a large amount of money again, and I don't trust State Farm with my checking information. Bank of America is aware of the idiocy and that I'm working to resolve it and thus won't try to debit my account or destroy my financial reputation.
Given the times each opened for the day, I called State Farm at 7 a.m., talked to them, then had to wait an additional 45 minutes to get anyone at Bank of America.
I left a voice message for the claims department supervisor at State Farm about the department's cluster of screw-ups, and the only result was the same people calling me back offering to do the same things they failed at before, no recompense. I go through hell and rearrange my schedule to fix their screw-ups while Claims blithely piles new mistakes on top of the old ones apparently without any oversight or punishment.