(no subject)
I've been sort of quiet lately, especially in my online world. I've just felt like my whole life is up in turmoil and the stress has been getting to me. I've actually been noticing signs of my depression and anxiety popping up, but, now, because I can notice them, I'm actively combatting them. If this happened a year ago, I would have been washed down the drain with all of it.
I reached a new low at work. It can also be seen as a new high, especially in the higher up person's eyes. I answered 520 phone calls in an 8 hour shift with an hour off for breaks/lunch. That means 520 calls in 7 hours. That's a phone call every 48 seconds (approximately). My boss says I that I have set a new record, that no other telephone operator in the history of this hospital organization has answered this many calls in a day. She also thinks I should be proud of myself. I would rather eat my hat than be proud. I do not want to answer 520 phone calls in a day. It's a lot of work. I was absolutely exhausted after this and was in a pretty awful mood. What is also interesting is that even though I had 520 calls, my coworkers each only had 380 calls. Why on earth did I have 140 more calls than each of them? My boss assures me that the phone is set up so it is supposed to go to each of us evenly, but I have my doubts (with good reason and evidence). When asked what I can personally do to not get that many phone calls in a day, I was told to talk slower and don't answer the phone so quickly. *sounds of exterme frustration*
In happy news, today is my sister's high school graduation. Congratulations Tess!
I reached a new low at work. It can also be seen as a new high, especially in the higher up person's eyes. I answered 520 phone calls in an 8 hour shift with an hour off for breaks/lunch. That means 520 calls in 7 hours. That's a phone call every 48 seconds (approximately). My boss says I that I have set a new record, that no other telephone operator in the history of this hospital organization has answered this many calls in a day. She also thinks I should be proud of myself. I would rather eat my hat than be proud. I do not want to answer 520 phone calls in a day. It's a lot of work. I was absolutely exhausted after this and was in a pretty awful mood. What is also interesting is that even though I had 520 calls, my coworkers each only had 380 calls. Why on earth did I have 140 more calls than each of them? My boss assures me that the phone is set up so it is supposed to go to each of us evenly, but I have my doubts (with good reason and evidence). When asked what I can personally do to not get that many phone calls in a day, I was told to talk slower and don't answer the phone so quickly. *sounds of exterme frustration*
In happy news, today is my sister's high school graduation. Congratulations Tess!