Feb 08, 2005 00:24
I hate radioshack. It's a mismanaged piece of electronic hell. What can't you find in radioshack? well for starters a competent salesperson. Aside from that, its quite probably that whatever you might be looking for, either they're out of stock, they dont carry it, or they flat out dont know what it is (most likely if you're not looking for something obvious)
What can you find in radioshack? Telephones, Televisions, radio controlled cars. those are the big three. oh, and watch out for the cell phone plans. They'll screw you blind as soon as look at you.
So today i was forced to go to radioshack out of convenience for myself. As you can imagine, it was a nightmare. I was trying to find a simple converter thing so i could hook up my computer to my tv. I inquired to the salesperson, and after much deliberation about what i actually needed, he found me something completely useless to my needs and informed me that they didnt seem to carry what i was looking for. He suggested checking the website. I thought to myself, "self, this is a basic piece of electronic equipment. It isnt something obscure or dated." after looking for, oh about half a minute i located said piece of equipment with no help from the salesman, who had run off to answer the phone, which for some reason unknown to me, remained unanswered despite the woman in the radioshack shirt standing right next to it doing nothing.
Now, this trip doesnt seem so bad.
Well, it wouldnt have been had it not been my third trip there in two days, looking for other small bits and pieces to make my slightly less than standard setup come to life on the television. Each time either i was dissatisfied by the available product (apparently radioshack only believe in carrying audio cables that classify as "extreme and utter overkill") or the lack of brainwaves running through the store.
However, upon my final departure from the store this evening, I did manage to kick them in the balls:
I overheard/saw a mother and her two sons inquiring about the few ipods on the shelf, asking basic questions about warranties and customer service, then about the product itself. And i listened as the techy computery guy (whom i have delt with in the past and have long since deemed to be a useless asshole, moreso than the majority of the employees at radioshanty.) tried his best to sound knowledgeable, trustworthy and sincere (mind you, he is none of these. He is slime) while pushing radioshack's anus of a deal on the ipods. I quickly injected myself into the conversation and advised her that unless she wanted hours of frustration and no customer service, she should go to the apple store and deal with apple direct. I told her they can answer all of her questions honestly and clearly and Its best to buy an apple product from apple, seeing as they know it best and if purchased at radioshack, anything involving said ipod must be done through radioshack, whether it be a malifunction or a question. In defense of himself, the employee then stated that "there isnt an apple store anywhere near here" to which i replied actuallly there happens to be an exellent apple store right in the westchester mall! I also included that if there were any problems whatsoever with her gear that she could take it straight back there and have it diagnosed and fixed/replaced on the spot. By now the slime recognized that he was on the verge of losing his prized customer and stated that my information was false and that apple will only replace a product under certain conditions. To this i rebutted that as long as it was still under apple's warranty, (which i pointed out to be quite longer than the deal radioshack was offering) the product could be replaced on the spot, whereas in a place like radioshack, this could never ever ever happen.
I then left, satisfied that i had swayed a customer away from radioshack and pissed off the slimeball of an employee.
After this, i ventured to best buy, found knowledgeable staff who were willing and able to help me locate exactly what i was looking for in only the time it took to walk to it.