Social Intelligence and Leadership

Sep 10, 2008 14:34

The good thing about my job is that I get to practice, build, test, and refine these leadership skills below, daily!

For example, there are two guys I must lead now who are very unmotivated and easily distracted. Each day, I rack my brain in trying to get them to focus, set goals, develop passion for what they do, and be productive. At the same time, I must work with girls who tend to be more focused, hardworking, and mature than the guys. Balancing all of their personalities and needs while making the whole experience enjoyable---not drudgery---is a challenge.

It's excellent training for me.

Social Intelligence and the Biology of Leadership (Harvard Business Review):

New studies of the brain show that leaders can improve group performance by understanding the biology of empathy.

by Daniel Goleman and Richard Boyatzis

Table of Contents
In This Article:
Exhibits And Sidebars:


Are You a Socially Intelligent Leader? (Harvard Business Review)

To measure an executive’s social intelligence and help him or her develop a plan for improving it, we have a specialist administer our behavioral assessment tool, the Emotional and Social Competency Inventory. It is a 360-degree evaluation instrument by which bosses, peers, direct reports, clients, and sometimes even family members assess a leader according to seven social intelligence qualities.

We came up with these seven by integrating our existing emotional intelligence framework with data assembled by our colleagues at the Hay Group, who used hard metrics to capture the behavior of top-performing leaders at hundreds of corporations over two decades. Listed here are each of the qualities, followed by some of the questions we use to assess them.

Empathy
• Do you understand what motivates other people, even those from different backgrounds?
• Are you sensitive to others’ needs?
Attunement
• Do you listen attentively and think about how others feel?
• Are you attuned to others’ moods?
Organizational Awareness
• Do you appreciate the culture and values of the group or organization?
• Do you understand social networks and know their unspoken norms?
Influence
• Do you persuade others by engaging them in discussion and appealing to their self-interests?
• Do you get support from key people?
Developing Others
• Do you coach and mentor others with compassion and personally invest time and energy in mentoring?
• Do you provide feedback that people find helpful for their professional development?
Inspiration
• Do you articulate a compelling vision, build group pride, and foster a positive emotional tone?
• Do you lead by bringing out the best in people?
Teamwork
• Do you solicit input from everyone on the team?
• Do you support all team members and encourage cooperation?

productivity, relationships, leadership, psychology

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