ONLINE SHOPPERS! Help me :)

Apr 30, 2008 21:47


I need to get this survey done by as many people as possible.

Help me if you can
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amiss89 September 1 2008, 11:36:05 UTC
Which age group do you belong to ?
- 15 to 19

Reasons for online shopping:
(You can choose more than one option)
-Convenience
-Good deal (Price)
-Good service
-Products are not available locally

What would substantially improve your online shopping experiences ?
(You can choose more than one option)
-Reduce shipping time
-Discounts

Importance of Quality Factors in E-commerce Websites
Please rate 1(not important) to 3(important)
2 -First impression of the website is professional.
3 -General corporation information such as company's address, contact, etc is stated.
3 -Announcements such as What's news, new products, promotion, etc are displayed.
2 -Customers' reports such as user review, testimony, etc are displayed.
3 -Product information is accurate
3 -Product pricing is stated including discount/shipping etc..
3 -Content is up-to-date (last update is displayed).
3 -Terms and conditions of sales, Shipping and return policy are stated.
3 -Instructions on how to order and purchase is stated.
3 -Acknowledgement of order is sent to customer immediately.
3 -Payment options are offered.
3 -Required stock information is available.
3 -Products can be browsed without any customer registration.
2 -Scrolling through pages and text is kept to a minimum.
2 -Information is found with a minimum of clicks.
1 -It is easy to find the website from popular search engine.
2 -Web pages generation speed is reasonable.
1 -Tools such as face-to-face virtual interaction, live chat, and/ msn, are available to assist customer.

In your opinion, what make a good e-commerce website?
Efficient, responsive

and, have you hear these sites before
hervelvetvase
tracyeinny
vivianlly
twistandkiss

Nope

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