Jul 08, 2009 09:28
Floods, mini update #3
No one came out yesterday -- of course.
I just called the rental office (9:25 a.m.), and reminded her that it's been almost 2 weeks and still no one has come out about the washer.
Steph said she sent someone out yesterday and acted all surprised that no one came out.
She said she would talk to the manager--that's Ellen who is kind of an absentee manager who checks in once a week.
Honestly! She was surprised that no one came out?!?!?! She is the one who tells them what to do. They don't get to choose.
Please those of the praying type, please pray that this is resolved. If you aren't into praying, please send positive vibes or whatever you've got.
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UPDATE #1
I called the rental office again at 11 a.m. & just identified myself, gave the apt# & "washing machine". Steph said that she was waiting for Ellen to arrive to talk with her about why the repairman didn't come out yesterday. (She can't call E? Of course, S knows WHY--she didn't tell him to come out.)
UPDATE #2
I called Steph back about 2:15 p.m. and asked if she had spoken to Ellen. Yes, she had. I asked what she said. She didn't answer that but said that the repairman would be down before the end of the day if she had to walk him down to my building. I said it would be interesting seeing her out of the office. I asked if anyone had said anything to the repairman/men. She said no but that she would do so in the morning.
(Those last two points may be in reverse order. It's all beginning to blur now.)
UPDATE #3
At about 4:10 p.m., I heard large thumps on the steps and in the hall, a pause, and then knocks on my door. Two repairmen were there, smiling, as they presented me with my new washer. I very cautiously said that I was delighted but how did they intend to replace one washer with the other, given the narrow pathway through my door and down the length of my living room. I had vision of a dolly getting caught on everything as it went by.
Not to worry. They disconnected the old washer and lifted it up above their shoulders and carried it out, then did the reverse process with the new one. It is now hooked up and is washing a trial cycle just to see if it works. (I said "new" and I mean new--so far as I can see-- but then again who knows actually?)
Thanks be to God!
p.s. It's not new by any means. It's a newer model than what I had but there's dirt in the grooves between metal panels where they meet. I JUST LOOKED INSIDE AND THE WATER IS SOAPY SO EVIDENTLY WHATEVER IT WASHED LAST NEVER WAS ENTIRELY RINSED OF SOAP.
flood,
washer repairman,
washing machine