Floods, mini update #2
Floods, mini update #2
Here's the latest from yesterday and today. for a complete rundown of all events, follow the link below.
July 6 (Monday)
It's been 9 days since the washer overflowed and no one has even looked at it, much less tried to fix it.
Called a tried to leave a message.
No one came out.
In the meantime, no one has been out to replace the dry wall in the ceiling from the previous flood from an above-the-ceiling pipe in the bathroom. That flood happened on June 10 in a.m.
(I took a chance of them not coming out, and went to the Contemplative Prayer session at Jesus House in the morning, following that with a foray to Newark for prescriptions and an anti-mold & mildew spray.)
July 7 (Tuesday a.m.)
I've tried calling twice so far today.
The first time I got the out-of-the-office message with a signal that didn't sound like it would take a message. I didn't attempt to leave one. This has happened before at which time I have attempted messages that no one probably ever heard, so I skipped that part this time. That was a few minutes of 10.
The second time I called was a few minutes after 11. Someone actually answered the phone. They acted all aghast that the washer hadn't been fixed and assured me that they would be doing the drywall in the bathroom ceiling in the course of the day.
I said that that was very nice but the washer was more critical--that no one had ever even looked at it yet. The woman acted quite astonished at this of course. "Acted" because the only person I've talked to in the office has been Steph. She is the same person who kept promising me repairmen that never showed.
(I didn't say this but I've been thinking how hysterical it will be if the washer problem is just tiny--like tightening up a nut and bolt or whatever. It could be anything in spite of the fact that the wet-vac guy theorized it's the pump. )
The woman --Steph- said that they would certainly send out the repairman today.
Hmmm. Where have I heard this before. Ah, yes! The middle of last week, twice.
For previous events just in the Washing Machine portion of the Flooding saga...
Washing Machine and flood repairs to my apartment (G-82), as of July 6 9:00 a.m.
June 27th (Saturday)
10:20 p.m. Called & paged (2 times) re leak from washing machine. Got a verbal response the 2nd time (Overheard a man say, "We gotta go") but no one came out.
11:58 p.m. Paged beeper 3rd time. No response.
June 28th (Sunday)
10:30 a.m. paged re leak #4
10:35 (approx) House-keeping #1 popped in & described to me what she saw.
10:53 a.m. verbal response to beeper page
between 11 & 11:15 house-keeping #2 came back & I said I had heard from the repairman. She made noises about getting a wet-vac.
11:20 a.m. Repairman came & looked at things. Came back with small wet-vac which did little good.
Got a larger one and used it until about 1 p.m., then set up carpet fan.
June 29 (Monday)
Approx 9:30 a.m. - I called office. She (Steph?) said she had the message.
No one came out.
Jun 30 (Tuesday)
Phone Line was busy all day.
Repairman (from the weekend) came out and felt carpet and moved the fan.
I asked about fixing the washer, but all he would talk about was rug shampooing.
July 1 (Wednesday)
Took rent check to office in the morning & reminded Steph that no one had been out to look at the washer yet.
Was told that someone would be out in the afternoon, the late afternoon.
Called rental office mid-afternoon and got busy signal.
Called rental office at 4:40 and got through. The person observed that they might still be coming out but only 20 minutes left.
No one came out.
July 2 (Thursday)
Approx 10-10:30 I walked down to rental office, and reminded them that no one had been out.
I was told that the people the previous day and run into a "mess" with a repair.
I was also told that someone would be out late morning. (which it pretty much already was).
11 a.m. thru 2 p.m. No one showed up or called.
I called at 2 p.m.and was told that someone would be in a half hour. Or maybe 3/4 of a hour.
No one came.
July 3 (Friday)
Tried calling several times and leaving messages. Line was busy early half of day.
Later when I seemed to get through, the message was unclear but I tried to leave a message anyway.
No one came out.
July 4 & 5 (Holiday weekend)
No one came out.
Continued at beginning. Any further development will be listed in a new entry this afternoon or tomorrow--depending on what does or doesn't happen.
Here's the latest from yesterday and today. for a complete rundown of all events, follow the link below.
July 6 (Monday)
It's been 9 days since the washer overflowed and no one has even looked at it, much less tried to fix it.
Called a tried to leave a message.
No one came out.
In the meantime, no one has been out to replace the dry wall in the ceiling from the previous flood from an above-the-ceiling pipe in the bathroom. That flood happened on June 10 in a.m.
(I took a chance of them not coming out, and went to the Contemplative Prayer session at Jesus House in the morning, following that with a foray to Newark for prescriptions and an anti-mold & mildew spray.)
July 7 (Tuesday a.m.)
I've tried calling twice so far today.
The first time I got the out-of-the-office message with a signal that didn't sound like it would take a message. I didn't attempt to leave one. This has happened before at which time I have attempted messages that no one probably ever heard, so I skipped that part this time. That was a few minutes of 10.
The second time I called was a few minutes after 11. Someone actually answered the phone. They acted all aghast that the washer hadn't been fixed and assured me that they would be doing the drywall in the bathroom ceiling in the course of the day.
I said that that was very nice but the washer was more critical--that no one had ever even looked at it yet. The woman acted quite astonished at this of course. "Acted" because the only person I've talked to in the office has been Steph. She is the same person who kept promising me repairmen that never showed.
(I didn't say this but I've been thinking how hysterical it will be if the washer problem is just tiny--like tightening up a nut and bolt or whatever. It could be anything in spite of the fact that the wet-vac guy theorized it's the pump. )
The woman --Steph- said that they would certainly send out the repairman today.
Hmmm. Where have I heard this before. Ah, yes! The middle of last week, twice.
For previous events just in the Washing Machine portion of the Flooding saga...
Washing Machine and flood repairs to my apartment (G-82), as of July 6 9:00 a.m.
June 27th (Saturday)
10:20 p.m. Called & paged (2 times) re leak from washing machine. Got a verbal response the 2nd time (Overheard a man say, "We gotta go") but no one came out.
11:58 p.m. Paged beeper 3rd time. No response.
June 28th (Sunday)
10:30 a.m. paged re leak #4
10:35 (approx) House-keeping #1 popped in & described to me what she saw.
10:53 a.m. verbal response to beeper page
between 11 & 11:15 house-keeping #2 came back & I said I had heard from the repairman. She made noises about getting a wet-vac.
11:20 a.m. Repairman came & looked at things. Came back with small wet-vac which did little good.
Got a larger one and used it until about 1 p.m., then set up carpet fan.
June 29 (Monday)
Approx 9:30 a.m. - I called office. She (Steph?) said she had the message.
No one came out.
Jun 30 (Tuesday)
Phone Line was busy all day.
Repairman (from the weekend) came out and felt carpet and moved the fan.
I asked about fixing the washer, but all he would talk about was rug shampooing.
July 1 (Wednesday)
Took rent check to office in the morning & reminded Steph that no one had been out to look at the washer yet.
Was told that someone would be out in the afternoon, the late afternoon.
Called rental office mid-afternoon and got busy signal.
Called rental office at 4:40 and got through. The person observed that they might still be coming out but only 20 minutes left.
No one came out.
July 2 (Thursday)
Approx 10-10:30 I walked down to rental office, and reminded them that no one had been out.
I was told that the people the previous day and run into a "mess" with a repair.
I was also told that someone would be out late morning. (which it pretty much already was).
11 a.m. thru 2 p.m. No one showed up or called.
I called at 2 p.m.and was told that someone would be in a half hour. Or maybe 3/4 of a hour.
No one came.
July 3 (Friday)
Tried calling several times and leaving messages. Line was busy early half of day.
Later when I seemed to get through, the message was unclear but I tried to leave a message anyway.
No one came out.
July 4 & 5 (Holiday weekend)
No one came out.
Continued at beginning. Any further development will be listed in a new entry this afternoon or tomorrow--depending on what does or doesn't happen.