Some things can be so infuriating...
I'm probably making a mistake by posting this, because all it's going to do is piss me off all over again. I'm also a little drunk so this might end up not even making sense.
I've just had a really shitty day, but the stupid thing is not much even happened. I had to make some calls because when Toady left the shop, I had to get a new bank account as they can't just take his name off for whatever reason. So I have to change all the direct debits, which was mostly fine apart from the credit card machine company. For some reason, they too have to create a whole new account, which not only entails them taking "up to 7 days" to send out the account forms for me to simply sign and send back, it will also then take "up to 14 working days" to process as well as doing credit checks. I've been with you since fucking October, why do you need to do credit checks?!?!
But whatever, the only problem with this is my free banking on the old account ends on Monday, so I have to pay a £5.50 account fee after that, which I don't mind, but then it occurred to me I might have to start paying per card transaction, which would be ridiculous. So I looked up the account charges and wasn't sure if the payments would come under the free bit, so I went into Barclay's.
They had NO idea what I was talking about. It was like talking to a fucking brick wall. A very patronising, condescending one. I kept trying to explain that I wanted to know if I'd be charged every time money comes into the account from the credit card machine, they immediately said it was nothing to do with them, I'd have to talk to the credit card machine company. I said I didn't mean the actual charges from them, but literally just the charges for the money coming INTO the account.
"Sorry, we're not the people you have to speak to."
"Yes you are, I literally just mean on your automated payments tariff, would I have to pay each time money comes into my account?"
"From where?"
"Other people's credit and debit cards!!!"
"But that's nothing to do with us, who is your card machine provider?"
"Barclaycard."
"Ohh you're getting confused, we have nothing to do with Barclaycard machines, they're a separate company."
"YES I KNOW!!! I'm not talking about the charges THEY make! I'm talking about on the tariff YOU charge, would I have to pay each time money enters my account."
"LOOK, you're talking to the wrong people! You need to talk to them!"
"I'M TALKING about the money COMING INTO my BARCLAY'S BANK ACCOUNT. The transaction of that money."
"You're talking to the wrong people."
I actually burst into tears and shouted, "YOU KNOW WHAT, FORGET IT." and stormed out. While they laughed AS IF I WAS BEING THE IDIOT.
It upset me so much, and since then, I've been crying at every little thing, it's like I'm having a breakdown over nothing. :(