yeah, I had a similar experience this summer with my web hosting service. I'd been using them for 10 years. I get virtually no trafic, and consume almost no space. I use it mainly for email, and the odd thing I'd like to host... and for my wife to put forth a 'public' web presence. I paid annually, but for some reason they forgot to add a dollar/mo charge when I paid my bill in January. My CC had been replaced, so when they tried to clip me for it, it'd get bounced back. The first I'd heard of it, was via an email asking me for a CC number (it sounded suspiciously like spam). When I called the company to find out WTF, they had no idea. This went on for six months, then they canceled my account due to an unpaid $6 charge. I mean CANCELLED it, they wiped it clean.
Assholes. When I called to cancel, they gave me a runaround, then when I gave up and told them I'd just walk, they can try to bill my defunct card, they told me they'd just do that, then add on charges, then sue me for unpaid bills, even though I'd obviously ditched them as they no longer had a DNS link.
Fucking assholes. I can't believe they (Hostway) still make money.
I had a similar experience with a former ISP (Erols). When I started using this service, I (thought I had) let the service end. The term was up, I did not renew it, and that was that, or so I thought. Then they tried to bill me for three months; I said "uh, the term ended; I did not authorize the payments". The ISP then credited my account for the fifty one dollars that they took without my permission. Thus, I "won".
Assholes. When I called to cancel, they gave me a runaround, then when I gave up and told them I'd just walk, they can try to bill my defunct card, they told me they'd just do that, then add on charges, then sue me for unpaid bills, even though I'd obviously ditched them as they no longer had a DNS link.
Fucking assholes. I can't believe they (Hostway) still make money.
Reply
Reply
Leave a comment