Man, I loooooove Citicards
I am feeling very happy about closing my Citicards preferred diamond rewards blah blah blah mastercard account. Actually, I almost want to go out to have a drink to celebrate!
I've changed my email address on-line at the Citicards website, and called in to have it changed twice before in last 12 months (ever since I switched to paper-less statements. I have a hotmail account on which I signed up for the card, but I've been trying ever since I signed up to change the damn thing).
Generally these frenzied communications are because I'm paying my Discover bill (which changed my email address IMMEDIATELY on-line and sent confirmation via email *gasp* such a novel concept you Citicard douchebags) and I just think to look at my Citicards statement only to see it is past due. It doesn't seem to matter if I check my account one month later, or two weeks later since the time of my last Discover payment, the payment due date is as bouncy as a red rubber ball.
SOMEHOW, since Monday, Feb 22, Citicards managed to tack on $140 charge of some sort for being "past due." Since my account on-line has been converted to a "You are a douche, and this is a mandatory worksheet to work out your delinquency and measures to pay it off, and NO you can't see any meaningful past activity at this time. Pay off your account and describe in explicit detail how you're going to pay off your balance of $240 every month from now on. No, you cannot select an option that does not incriminate you further, and yes you have to select an option." Where is the "You douchebags refuse to change my personal contact information, or send out paper statements so I missed my statements." option? I can't even see where these charges are from. I love it, love it love it love it. I wonder if the new legislation somehow took care of credit card company's negligence in making it easier to get your statement. They certainly do excel at making anything I do to change my situation pointless (which is namely, just get the f***ing statement notice at an email that I still check since I requested paperless statements over a year ago-oh yeah, I asked to have those re-instated as well until they start sending me my credit statement at my gmail account, that never happened. F***in' love citicards).
I almost wish I had seen this before I closed my account this week. I would have loved to have the representative pass on a piece of my mind. Oh well, I guess it's not her fault she's stuck working for devils. Ironically, my credit score is still pretty damn good such that I got approved for a different Mastercard immediately, one with actual cashback bonus, and no annual fee instead of these pretty useless "Thank you" points. I wonder if Citicard is hiding their futzing with my account (which you would think normally would reduce my credit score a fair amount) because it wasn't on the up and up. Whatever. Goodbye Citicard!!!
I've changed my email address on-line at the Citicards website, and called in to have it changed twice before in last 12 months (ever since I switched to paper-less statements. I have a hotmail account on which I signed up for the card, but I've been trying ever since I signed up to change the damn thing).
Generally these frenzied communications are because I'm paying my Discover bill (which changed my email address IMMEDIATELY on-line and sent confirmation via email *gasp* such a novel concept you Citicard douchebags) and I just think to look at my Citicards statement only to see it is past due. It doesn't seem to matter if I check my account one month later, or two weeks later since the time of my last Discover payment, the payment due date is as bouncy as a red rubber ball.
SOMEHOW, since Monday, Feb 22, Citicards managed to tack on $140 charge of some sort for being "past due." Since my account on-line has been converted to a "You are a douche, and this is a mandatory worksheet to work out your delinquency and measures to pay it off, and NO you can't see any meaningful past activity at this time. Pay off your account and describe in explicit detail how you're going to pay off your balance of $240 every month from now on. No, you cannot select an option that does not incriminate you further, and yes you have to select an option." Where is the "You douchebags refuse to change my personal contact information, or send out paper statements so I missed my statements." option? I can't even see where these charges are from. I love it, love it love it love it. I wonder if the new legislation somehow took care of credit card company's negligence in making it easier to get your statement. They certainly do excel at making anything I do to change my situation pointless (which is namely, just get the f***ing statement notice at an email that I still check since I requested paperless statements over a year ago-oh yeah, I asked to have those re-instated as well until they start sending me my credit statement at my gmail account, that never happened. F***in' love citicards).
I almost wish I had seen this before I closed my account this week. I would have loved to have the representative pass on a piece of my mind. Oh well, I guess it's not her fault she's stuck working for devils. Ironically, my credit score is still pretty damn good such that I got approved for a different Mastercard immediately, one with actual cashback bonus, and no annual fee instead of these pretty useless "Thank you" points. I wonder if Citicard is hiding their futzing with my account (which you would think normally would reduce my credit score a fair amount) because it wasn't on the up and up. Whatever. Goodbye Citicard!!!