The most expensive $50 SBC will ever make
Okay, so basically SBC fucked me in the ass. On August 2nd, I ordered DSL from SBC Yahoo through Best Buy because our store was giving away $75 gift cards as an incentive. Here's what my Order Confirmation Receipt says:
"Order SBC Yahoo! DSL for a one-year term at $24.99 per month and receive ( Read more... )
I made a cash depoiste of $220 dollars at a local branch in Boston. A couple days later it posted as $120 Dollars. I go into the Bank and they say because the account was opened in california they cannot help me. When asked why they say they can not tell if they made a mistake because they can not access my account. I tell them that if they let me use the internet i can show them myself. (forgot to mention i have the recipt in my hand). They say that they can not do anything and i have to call.
Ok that is bullshit i have to waste my time and cell minutes because you fucked up. So i call customer service and they beggin to tell me all this bullshit about how they will review it and it will take 7 days. I tell them i have the recipt and that it shoudl nto take 7 days for them to see that they made a mistake. I will not accept them making interest on my $100 dollars while i have no access to it. Pissing match i will spare the details because i am in a rush. 5 days or so goes by and i am getting kind of pissed. I go into another branch where the mangare is very friendly. He calls them for me and gives me the phone. I explain the situation and tell the lady on the phone that i am in there with the recipt. She says that the branch can not do antyhing because they can not acces my account. I ask if she can acess it and she say yes. So i say well i will give the manager my recipt and he can take care of it. She tells me again that he cannot acess my account. I tell her that she can. She says yes. same thing happens a couple times before i make sure she understand the manager is not infact a mute and can talk on the phone. eventually it ends in me walking out with her still on the line. Couple days goes and i call again. immidatly ask for a supervisesr (Which i have done every time i called after the first). I explain the situation and she tells me they can not handle cash transactions and they have no record of my complaint. Then why do i have a verification number i was to write on the fax. why do i have specific names and titiles of people who work at customer service. WHAT THE FUCK IS GOING ON.
Eventually i fax the reciptp to my mom and she goes into a california branch because they can acess my account. The guy there can not technically do anything about it but he just deposits $100 god damn fake dollars anyways and says not to take the money out for a while. MOTHER FUCKERS!
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