More features for support request board

[scolaro]

Title
More features for support request board

Short, concise description of the idea
The support request board is a very basic tool that would benefit from a little make-over.

Full description of the idea- Sometimes I'm interested in the answer to a specific question. It should be possible to mark requests as "favourites" to make it easier to come

Comments

[lady_angelina]

YES! As a former volunteer, I would love this!

[boredinsomniac]

The language filtering feature does exist, but only for people with privs of (I believe) I1 or higher. Russian support requests have their own category, so any volunteer can filter to Russian.

Edit:
Previous suggestions on the topic of language:
http://community.livejournal.com/suggestions/919842.html
http://community.livejournal.com/suggestions/909345.html

[scolaro]

Thanks for the info. This is a strange feature to exclude folks from it, especially since it has been requested before.

[lady_angelina]

Is THAT where it is now? I had it bookmarked on my old machine... Which is now dead. And I could never find the link for it again. Thanks so much!

[soph]

For future reference, the post is tagged "tools", which might help you to find it again if you need it later! (And you might even find some other awesome stuff there too!)

[scolaro]

Thank you for the info. I found the recent touches feature a few days after posting this suggestion and have added that link and the Greasemonkey script one as well in the entry. :-D

It's kind of weird, though, that the recent touches link doesn't appear on the main support page already.

[charliemc]

+1

I love this idea!

[koulagirl666]

This is the kind of thing that would make me go back to Support, especially being able to reference FAQs by number. It was hugely difficult for me to search the English FAQs all the time. +1