Feb 12, 2010 23:35
I went out this morning and picked up coffee for both my mother and myself, at the Starbuck's just across the Turnpike, right downtown here in OR. I don't go through the drivethrough. I rather enjoy going inside and looking around the store; they've got shiny stuff, and sometimes I can pick up something for a gift. Besides, it's a fight to get them to sell me the newpapers through the drive through. This would require one of the four people serving the window to walk around the counter and pick up the newspapers and ring them up. When I ask for the newspapers the radio person who takes my order has told me that the newspapers were sold out (when I'd seen stacks of them through the window while pulling up to the drive through) or that I couldn't buy a newspaper at the drive through, I had to come inside. Fine. I'll bring my cranky self inside.
So once inside, I order two coffees with room for cream and pick up the two newspapers. Now it's a fight to get them to put the two cups of coffee in a carrier so I can get everything I'm carrying outside. And the little green sticks they put in your coffee lids to keep the coffee from splashing out? Oh, no. Those are given only to the people who are driving, because obviously I'm going to carry my two coffees out to one of the tables outside and drink them alone in the 28 degree weather. I wouldn't be walking out to a car, would I?
I'm about over the $2 coffee with a side of surly, too. You know, McDonald's has decent coffee here, and I can pick up four different papers for my mother at the Shell on the corner AND gamble away my life's savings.
So. Starbuck's. Keep your coffee and the snobby attitude toward middle aged fat women, or whatever reason you don't greet your customers with gratitude. I'm going back to McD's, and I'll pick up my newspapers at the Shell station where I can also get bumper stickers with questionable advice.