banging on the door & no one's answering
On Friday I lost access to my Tumblr account, which makes me fifty kinds of sad inside, and to be honest I've spent the time since feeling a little lost. Emailing Tumblr's support team has so resulted in exactly zero help -- I do wish they'd at least reply -- and I am facing the prospect of having to start a whole new blog. I've been on Tumblr for two and a half years, and in that time made almost 8000 posts, made dozens of friends, and gathered over 400 followers. So starting over is really a last resort. But damn, I miss my friends.
(Fun fact everyone talks about how gr8 two-factor authentication is for your online accounts -- that's when you have a password, and then a code sent via text message to a phone number, in order to log in. Thing is, Tumblr doesn't offer back-up codes. So if you, like me, realize that the phone number you'd originally provided was outdated, and more than that, defunct, and you go to change it, and Tumblr logs you out in the process, you cannot get back in. Because their automated code bot thing is sending the code you need to a phone number that no longer exists. So my word of advice at this point is, Do not enable two-factor authentication unless the platform also provides you with backup codes.)
The uncomfortable part stems from suddenly no longer having an outlet I heavily relied on to just vent random feelings. I mean, no offense to readers of this blog, but I am not going to make multiple one-to-three-sentence posts per day here on my thoughts about, say, Star Wars fan theories. Or what book I'm reading. Or the weird little interaction I witnessed while sitting in the library. It's been a very long time since LiveJournal was that kind of space.
So I feel full of words and sort of squashy around the edges, like there's too much of me to properly contain. So I think to myself, Oh this would be a good time to write a story or two!, except every time I open my laptop I think, instead, I miss my friends!
Anyway, that's where my head's been lately. I will continue hoping that Tumblr's support team will actually, you know, reply to my (many) messages and let me know if there's anything they can do. At this point I don't even know that. It's been four days. What kind of internet support team takes four days to get back to a user?
(Fun fact everyone talks about how gr8 two-factor authentication is for your online accounts -- that's when you have a password, and then a code sent via text message to a phone number, in order to log in. Thing is, Tumblr doesn't offer back-up codes. So if you, like me, realize that the phone number you'd originally provided was outdated, and more than that, defunct, and you go to change it, and Tumblr logs you out in the process, you cannot get back in. Because their automated code bot thing is sending the code you need to a phone number that no longer exists. So my word of advice at this point is, Do not enable two-factor authentication unless the platform also provides you with backup codes.)
The uncomfortable part stems from suddenly no longer having an outlet I heavily relied on to just vent random feelings. I mean, no offense to readers of this blog, but I am not going to make multiple one-to-three-sentence posts per day here on my thoughts about, say, Star Wars fan theories. Or what book I'm reading. Or the weird little interaction I witnessed while sitting in the library. It's been a very long time since LiveJournal was that kind of space.
So I feel full of words and sort of squashy around the edges, like there's too much of me to properly contain. So I think to myself, Oh this would be a good time to write a story or two!, except every time I open my laptop I think, instead, I miss my friends!
Anyway, that's where my head's been lately. I will continue hoping that Tumblr's support team will actually, you know, reply to my (many) messages and let me know if there's anything they can do. At this point I don't even know that. It's been four days. What kind of internet support team takes four days to get back to a user?