hunk a hunk a junk
a google search of 2004 Hyundai Accent transmission problems sent me on a wild, 4 hour research binge last night.
Technical Service Bulletins issued by Hyundai, consumer complaints for pages and pages, and quite a bit of good advice once I waded through the anger and frustration.
I called Hyundai customer care this morning armed with all of my service invoices showing it went to a Hyundai authorized technician every time, detailed accounts of what dangerous things happened each time the car acted up (going 65 mph down the highway and suddenly the car drops gear and comes to a shuddering 30 mph? DANGER DANGER), and feel that I presented my case very well.
The issue is either with the transmissions themselves (no off-brand parts were ever used, but they were re-manufactured), or the most likely issue seems to be the computer. One of the service bulletins they put out just in July of last year details how the computer creates a non-existent problem, shoots out an error code, and messes up the shifting in an attempt to correct the problem.
Long story short, I'm trying to get them to do the right thing and help me. The car is just barely out of warranty - if they offer to throw in another re-manufactured transmission on the house I will be perfectly happy. The car will be paid in full this December and I can trade it in. If they tell me to shove it - hey, at least I tried. I'm told I should be hearing from the regional offices within 3-4 days.
P.S. Carfax vehicle history reports are a bunch of cock. I ran one on the VIN just to see if the transmission had ever been replaced or had problems before we purchased it, because then I could go after the dealership that sold it to us. It shows the first time we had the transmission replaced in Nov '07. Not when the sensors went haywire and were replaced the following year, not when the transmission was replaced the year after that, NOTHING.
Technical Service Bulletins issued by Hyundai, consumer complaints for pages and pages, and quite a bit of good advice once I waded through the anger and frustration.
I called Hyundai customer care this morning armed with all of my service invoices showing it went to a Hyundai authorized technician every time, detailed accounts of what dangerous things happened each time the car acted up (going 65 mph down the highway and suddenly the car drops gear and comes to a shuddering 30 mph? DANGER DANGER), and feel that I presented my case very well.
The issue is either with the transmissions themselves (no off-brand parts were ever used, but they were re-manufactured), or the most likely issue seems to be the computer. One of the service bulletins they put out just in July of last year details how the computer creates a non-existent problem, shoots out an error code, and messes up the shifting in an attempt to correct the problem.
Long story short, I'm trying to get them to do the right thing and help me. The car is just barely out of warranty - if they offer to throw in another re-manufactured transmission on the house I will be perfectly happy. The car will be paid in full this December and I can trade it in. If they tell me to shove it - hey, at least I tried. I'm told I should be hearing from the regional offices within 3-4 days.
P.S. Carfax vehicle history reports are a bunch of cock. I ran one on the VIN just to see if the transmission had ever been replaced or had problems before we purchased it, because then I could go after the dealership that sold it to us. It shows the first time we had the transmission replaced in Nov '07. Not when the sensors went haywire and were replaced the following year, not when the transmission was replaced the year after that, NOTHING.