Sultry, but clueless

Apr 06, 2005 09:33

Telephone: Ring. Ring.
Emma: Good morning, this is Emma.
SultryCaller: I am from Country, and I'm calling to discuss robots.
Emma: I'm in software. Let me transfer you.
SultryCaller: Okay.
Emma: Transfer to Operator
AutomatedMessage: That number is unavailable at this time.
Emma: Transfer to Operator
AutomatedMessage: That number is unavailable at this time.
Emma: Transfer to Operator
AutomatedMessage: That number is unavailable at this time.
Emma: Damnit.(switching back to caller on hold). I can't get the operator.
SultryCaller: Well, I'm sending some of my people to an upcoming class...
Emma: Class? Would you like me to transfer you to the hardware class maintainer, Bob?
SultryCaller: That would be fine.
Emma: Transfer to eduction director...Voicemail...Tranfer back to caller He's not in. Would you like to leave a voicemail or would you rather talk to a live person?
SultryCaller Live person please.
Emma: Right. Transfer to Operator Can't even believe I asked.
Operator: What's up, Emma?
Emma: I have this guy from Country and he wants to speak to someone about a robot class.
Operator: Thanks. I got it. Send him over.
Emma: Transfer
Some time later
Telephone: Ring. Ring.
Emma: Good morning, this is Emma.
Operator Hi Emma, sorry to bother you, I just thought you'd like to know what happened with your caller.
Emma: Sure.
Operator: He wanted Bob.
Emma: I tried to transfer him to Bob!
Operator: It gets better. When I told him I was going to transfer him to Bob, he said, "Oh, Bob! I know him. I have his email address right here. I'll mail him."
Emma: Grrrrr.
Operator: Also, I think I know why he called you. Your number is the old hotline number with two digits reversed.
Emma: Sweeeet.
Operator: So if you get any more calls like that, at least you know why.
Emma: Yup. user=ID10T.

the more you know..., operator, emma

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