Just because things don't go as planned, doesn't mean you can't enjoy it.
So we had big plans for the weekend, though they didn't turn out quite as anticipated. Friday we were supposed to go bowling and drinking with a few friends. We had a group of four, but for some reason our friends bailed last minute, by being unreachable. So it was just Chris and I. We were iffy about going, but decided not to let the others spoil our fun. So we went to Chili's to eat and we ended up served some really bad Cape Cods. We've had them there before with the well vodka, but something was just really bad about it this time. I was able to get mine taken off of my ticket, but Chris forced his down and regretted it later. While we were in the restaurant it started to rain. By time we got to the bowling alley it was a downpour. So we ran inside and ended up drenched. Waiting around for a minute, we realized our favorite bar tender wasn't there. After we asked an employee that worked there, it was confirmed that he wasn't. We then decided we really didn't want to go bowling and thought to find some place else to hang out. However, it was still showering heavily outside and the roads showed signs of flooding. We actually had to turn around on one road and take a different route. Needless to say we decided just to go home and call it a night.
I should've known in the back of my mind that it might not be a good night, since a customer got irate for no reason with me and another head cashier. I had just come back from meeting with LP for proper ways to pat down a woman (because he being a guy, can't do it). I was informing the other head cashier that it was her turn to speak with LP and why she had to. I had noticed that our cashier was calling in the merchandise credit card because our system for redeeming those were down. However, since she seemed to be handling that alright, I didn't find it necessary to butt in. I wasn't conversing with the other head cashier for even two minutes when the woman came up to us, seeming rather annoyed and said: "Can someone help her? She obviously needs help here." I immediately walked over and tried to explain to her that the merchandise credit system was down and if she'd like she could use another form of payment. She seemed aggrivated by this and said: "How about you take your stuff, and put it back on the shelves and get me a manager." Rather surprised by her abruptness, I told her 'okay' and turned away, keeping myself calm and avoiding further confrontation. Making my way to customer service so that I could call a manager.
Once I called Brandon, one of the managers, I explained the situation from my perspective. That she couldn't understand that our system was down and wanted to speak with a manager. The woman walked over to me while I was on the phone and inquired what I was doing, rather rudely. I informed her that I was getting her a manager. She then walked back to the register and Brandon said Cody would come up there. Ending the call I went back to the register and tried to seem as pleasant as I could to her, informing her that Cody, our operations manager would be over shortly. She still didn't seem pleased, but thankfully Cody arrived less than two minutes later. It was then she huffed and puffed about how the head cashiers were visiting with each other while the cashier was in need of help. That we weren't doing our job. All while I was standing right there, pointing at me and saying it was my fault. She further exaggerated the length of time she was waiting and such.
Eventually, Cody tried his best to keep them happy and gave them their merchandise for free, since it didn't amount to anything but twenty dollars. After they left, Cody then turned to me and inquired what had happened. As I started to explain, our operator who witnessed the unnecessary verbal accusation on me, came up and asked if I was okay. I was able to hold a brave face until then. I told Cody we needed to move to the manager's office so I could explain it to him. Because I knew I was going to start crying and I didn't want to do that in front of everyone. After we moved to the manager's office, I explained to him what happened from my perspective. That I wasn't even there for two minutes when she insisted we help the cashier and that she wasn't waiting nearly as long as she was. Cody tried to reassure me that people want to justify them getting upset by exaggerating how long they wait and such. I fought so hard not to spill any tears, though I was unsuccessful. He told me not to take things customers say personally and such, trying to comfort me.
I don't know how some people can put up with such assholes, like those people. I mean, I do it almost everyday but only to a certain level and degree before I pass it on to someone higher up. I know I'm going to be a department manager eventually, once my training is done. But, hopefully I'll learn how best to put up with people like that. I mean, I've done it before and I know I'm capable. But, it's been a very stressful week and she made me reach my breaking point. I didn't cry because of being hurt, but out of frustration. Just the other day I had to deal with an ignorant customer that couldn't understand that he was getting all his money back for a return, just not in the original form of payment he initially made. I spent more than thirty minutes trying to explain it to him so that he could understand, but he just wasn't getting it. Luckily a manager came along and I was able to pass it off to him, because I was already supposed to be going home anyway. I just didn't want the customer thinking I was bailing on him.
Anyway, back to the weekend. Saturday, Chris and I drove up the metroplex. We stayed at the Hyatt in Ft Worth. It was so nice. If I had a digital camera (which I will invest in someday), I would've taken some pictures. It had an L-shape sleeper sofa, widescreen Hi-Def plasma screen, and a section for the beds. It was so fancy-like. I was highly impressed. The initial intention of going up to Ft Worth was to meet up with this guy I spoke with online. Unfortunately, he had drill this weekend, but he said he'd try to meet us for a few drinks. As we waited for a call from him, we went out to eat. Originally we were going to go to this mexican restaurant, but as we parked, what did I see across the street? A Freebirds! I was like 'Freebirds?!?! Let's go there instead!'. I haven't been to a Freebirds since I was at Texas A&M. They have the best damn burritos I've ever had. I wish they were in more places. Though, I'd probably be more broke and fatter if that were the case. Haha. I always got the monster when I went there, and ordered it again. Though I was skeptical as to whether or not I could eat it all. Lo and behold I did.
As the night continued, we went around doing this and that. Killing time, but also making the most out of our weekend, just in case. I never did receive a call from him or a message. It was kinda a bummer, but I didn't let it get to me. I'm not going to let things like that bother me. So what if I didn't get to meet up with that guy? He probably wasn't meant to be anyway. I'm not trying to rush into anything, though it would be nice to have someone. But, I'm not going to let that be the factor of what I need to carry on with my life.
Today, we did a little shopping here and there (adding more to my DVD and CD collection) then headed home. Regardless of the botched setup with that guy, we did have fun. (Update: Turned out he had to work late, and was too tired to do anything once he got home. He just crashed.) It was nice and stress free. Something I desperately needed. I actually feel a lot better than I did earlier in the week. It's like I've had this new perspective put in front of me and I'm feeling rather pleased with it. Though I'm not with anyone, and not entirely where I was hoping to be when I got to this point in my life. I'm actually rather satisfied with it. Like a weight is lifted off my shoulders. Now, I don't know how long this feeling will last, but I do hope it will last for a very long time. And that then things will fall into place as intended.
I should've known in the back of my mind that it might not be a good night, since a customer got irate for no reason with me and another head cashier. I had just come back from meeting with LP for proper ways to pat down a woman (because he being a guy, can't do it). I was informing the other head cashier that it was her turn to speak with LP and why she had to. I had noticed that our cashier was calling in the merchandise credit card because our system for redeeming those were down. However, since she seemed to be handling that alright, I didn't find it necessary to butt in. I wasn't conversing with the other head cashier for even two minutes when the woman came up to us, seeming rather annoyed and said: "Can someone help her? She obviously needs help here." I immediately walked over and tried to explain to her that the merchandise credit system was down and if she'd like she could use another form of payment. She seemed aggrivated by this and said: "How about you take your stuff, and put it back on the shelves and get me a manager." Rather surprised by her abruptness, I told her 'okay' and turned away, keeping myself calm and avoiding further confrontation. Making my way to customer service so that I could call a manager.
Once I called Brandon, one of the managers, I explained the situation from my perspective. That she couldn't understand that our system was down and wanted to speak with a manager. The woman walked over to me while I was on the phone and inquired what I was doing, rather rudely. I informed her that I was getting her a manager. She then walked back to the register and Brandon said Cody would come up there. Ending the call I went back to the register and tried to seem as pleasant as I could to her, informing her that Cody, our operations manager would be over shortly. She still didn't seem pleased, but thankfully Cody arrived less than two minutes later. It was then she huffed and puffed about how the head cashiers were visiting with each other while the cashier was in need of help. That we weren't doing our job. All while I was standing right there, pointing at me and saying it was my fault. She further exaggerated the length of time she was waiting and such.
Eventually, Cody tried his best to keep them happy and gave them their merchandise for free, since it didn't amount to anything but twenty dollars. After they left, Cody then turned to me and inquired what had happened. As I started to explain, our operator who witnessed the unnecessary verbal accusation on me, came up and asked if I was okay. I was able to hold a brave face until then. I told Cody we needed to move to the manager's office so I could explain it to him. Because I knew I was going to start crying and I didn't want to do that in front of everyone. After we moved to the manager's office, I explained to him what happened from my perspective. That I wasn't even there for two minutes when she insisted we help the cashier and that she wasn't waiting nearly as long as she was. Cody tried to reassure me that people want to justify them getting upset by exaggerating how long they wait and such. I fought so hard not to spill any tears, though I was unsuccessful. He told me not to take things customers say personally and such, trying to comfort me.
I don't know how some people can put up with such assholes, like those people. I mean, I do it almost everyday but only to a certain level and degree before I pass it on to someone higher up. I know I'm going to be a department manager eventually, once my training is done. But, hopefully I'll learn how best to put up with people like that. I mean, I've done it before and I know I'm capable. But, it's been a very stressful week and she made me reach my breaking point. I didn't cry because of being hurt, but out of frustration. Just the other day I had to deal with an ignorant customer that couldn't understand that he was getting all his money back for a return, just not in the original form of payment he initially made. I spent more than thirty minutes trying to explain it to him so that he could understand, but he just wasn't getting it. Luckily a manager came along and I was able to pass it off to him, because I was already supposed to be going home anyway. I just didn't want the customer thinking I was bailing on him.
Anyway, back to the weekend. Saturday, Chris and I drove up the metroplex. We stayed at the Hyatt in Ft Worth. It was so nice. If I had a digital camera (which I will invest in someday), I would've taken some pictures. It had an L-shape sleeper sofa, widescreen Hi-Def plasma screen, and a section for the beds. It was so fancy-like. I was highly impressed. The initial intention of going up to Ft Worth was to meet up with this guy I spoke with online. Unfortunately, he had drill this weekend, but he said he'd try to meet us for a few drinks. As we waited for a call from him, we went out to eat. Originally we were going to go to this mexican restaurant, but as we parked, what did I see across the street? A Freebirds! I was like 'Freebirds?!?! Let's go there instead!'. I haven't been to a Freebirds since I was at Texas A&M. They have the best damn burritos I've ever had. I wish they were in more places. Though, I'd probably be more broke and fatter if that were the case. Haha. I always got the monster when I went there, and ordered it again. Though I was skeptical as to whether or not I could eat it all. Lo and behold I did.
As the night continued, we went around doing this and that. Killing time, but also making the most out of our weekend, just in case. I never did receive a call from him or a message. It was kinda a bummer, but I didn't let it get to me. I'm not going to let things like that bother me. So what if I didn't get to meet up with that guy? He probably wasn't meant to be anyway. I'm not trying to rush into anything, though it would be nice to have someone. But, I'm not going to let that be the factor of what I need to carry on with my life.
Today, we did a little shopping here and there (adding more to my DVD and CD collection) then headed home. Regardless of the botched setup with that guy, we did have fun. (Update: Turned out he had to work late, and was too tired to do anything once he got home. He just crashed.) It was nice and stress free. Something I desperately needed. I actually feel a lot better than I did earlier in the week. It's like I've had this new perspective put in front of me and I'm feeling rather pleased with it. Though I'm not with anyone, and not entirely where I was hoping to be when I got to this point in my life. I'm actually rather satisfied with it. Like a weight is lifted off my shoulders. Now, I don't know how long this feeling will last, but I do hope it will last for a very long time. And that then things will fall into place as intended.