6A's convenient timing: their fandom love/hate story (cont'd)
Right. So while I was being overwhelmed with work and the fascination of the rather major HPDH spoilers, 6A has decided once again to post their usual inarticulate sequence of "We've worked out a policy" followed by "A little clarification" followed by "No really, *this* should make it clear."
Uh-huh.
The entirety accompanied by 1,580,236 comments and responses, many of them from 6A's hapless staff, who alternate between saying "No really, we have put a ton of work into this! :-)" and "OK, let me clarify that ..." in their few random responses to a large horde of users.
Really. No - no, NOW it's really. No... wait...
After the late May go-round, and then the mid-June go-around, I can't understand why it has not yet occurred to 6A to simply Post. Their. Sources. Why not write a white paper, guys, a summary, a write-up of your research and simply post it, so a zillion users don't have to keep asking the same questions and getting the same confused, nonfactual, rambling, worthless answers? Why are you so much less competent than your own users, who are using LJ's own software to source and cross-link to a fare-thee-well? After all, you claim to have done the research. You claim to have a coherent policy.
Then again, you claim to have staff. I'm beginning to wonder. Maybe it's more like college interns, for whom a liek rilly lively discussion over lunch, with frequent breaks to check FaceBook, answer cellphones, and exchange tunes, is sometimes mistaken for doing research and preparing the presentation.
I'm trying desperately to think of charitable reasons:
(a) why they'd prefer this shambling format to a businesslike and professional presentation of actual structured, and properly cited, information. Do they not know how to post a page or 10 of informations?
(b) why they can't use even the simplest tools -- like polls -- to facilitate a more directed, hence useful, discussion and resolution process. ... "I have the most questions about item [] 1 [] 2 [] 3"
... "On the obscenity issue, I would like to see more information on [] definitions [] legal citations [] relevant cases [] examples [] composition of decision-making team."
Even a simple series of polls would help narrow down what better answers could be given. There is, of course, much software out there for even better customer participation and communication.
So I'm trying to think why 6A is doing things so clumsily. And I can't. They seem truly disorganized. It's like going to a party for 500 at a huge lovely house and discovering that they bought liquor for 50. How can there be such a disconnect? It's bizarre to see this decent (if not spectacular) software and incredibly awesome monster pool of users, compared to 6A's apparently 6 people making it all up on the fly. None of them having any training in organizational communication, clearly.
Uh-huh.
The entirety accompanied by 1,580,236 comments and responses, many of them from 6A's hapless staff, who alternate between saying "No really, we have put a ton of work into this! :-)" and "OK, let me clarify that ..." in their few random responses to a large horde of users.
Really. No - no, NOW it's really. No... wait...
After the late May go-round, and then the mid-June go-around, I can't understand why it has not yet occurred to 6A to simply Post. Their. Sources. Why not write a white paper, guys, a summary, a write-up of your research and simply post it, so a zillion users don't have to keep asking the same questions and getting the same confused, nonfactual, rambling, worthless answers? Why are you so much less competent than your own users, who are using LJ's own software to source and cross-link to a fare-thee-well? After all, you claim to have done the research. You claim to have a coherent policy.
Then again, you claim to have staff. I'm beginning to wonder. Maybe it's more like college interns, for whom a liek rilly lively discussion over lunch, with frequent breaks to check FaceBook, answer cellphones, and exchange tunes, is sometimes mistaken for doing research and preparing the presentation.
I'm trying desperately to think of charitable reasons:
(a) why they'd prefer this shambling format to a businesslike and professional presentation of actual structured, and properly cited, information. Do they not know how to post a page or 10 of informations?
(b) why they can't use even the simplest tools -- like polls -- to facilitate a more directed, hence useful, discussion and resolution process. ... "I have the most questions about item [] 1 [] 2 [] 3"
... "On the obscenity issue, I would like to see more information on [] definitions [] legal citations [] relevant cases [] examples [] composition of decision-making team."
Even a simple series of polls would help narrow down what better answers could be given. There is, of course, much software out there for even better customer participation and communication.
So I'm trying to think why 6A is doing things so clumsily. And I can't. They seem truly disorganized. It's like going to a party for 500 at a huge lovely house and discovering that they bought liquor for 50. How can there be such a disconnect? It's bizarre to see this decent (if not spectacular) software and incredibly awesome monster pool of users, compared to 6A's apparently 6 people making it all up on the fly. None of them having any training in organizational communication, clearly.