Edit: April 2013. Now I deal with the Rogers store in North Hill instead of Wirelesswave, and they actually speak to me like I am a member of the human race, instead of just seeing me as commission dollars to be milked. Decided I am going to keep my contract with Rogers, because Wirelesswave are the ones with the problem. Y'know, being nice to
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I have problems with everything Rogers-related. I got a phone from them once and it had no service almost everywhere. I lived in a basement apartment at the time and I went outside to use my phone, not a huge deal, but there was this little square I had to stand in in my driveway in order for my phone to work. If I even so much as rocked back and forth too much while talking on the phone, the call would be lost. At my mom's house, there were a few key spots I could stand at to get service (in front of her fireplace, I believe the side of her house, etc.) and everywhere else was no service. That's just fucking ridiculous.
Right now I have Rogers cable and I notice when I order PPV, they're always shitty quality, something I've never experienced ordering PPV from other places. They'll cut out lots of times.
I also had Rogers Internet when I was younger, and I literally had to call customer service three times a day to get it to work, with complicated solutions every single time. I knew the employees by their names, and there were one or two people I would just hang up and try again if they picked up because they were such douchebags to deal with. Rogers, of course, insisted that the Ethernet on my computer wasn't properly installed, but I took the computer to get looked at and they insisted the Ethernet was fine.
In short, Rogers = hassles and bad service.
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