Another Defective Acer Liquid!

[skog]

Edit: April 2013. Now I deal with the Rogers store in North Hill instead of Wirelesswave, and they actually speak to me like I am a member of the human race, instead of just seeing me as commission dollars to be milked. Decided I am going to keep my contract with Rogers, because Wirelesswave are the ones with the problem. Y'know, being nice to

Comments

[musicalartpunk]

wow. shitty. D: *gives you a million new phones*

[purfektlyflawd]

I absolutely hate Rogers, and this is one of the reasons why. I would never, ever recommend anyone get Rogers.

I have problems with everything Rogers-related. I got a phone from them once and it had no service almost everywhere. I lived in a basement apartment at the time and I went outside to use my phone, not a huge deal, but there was this little square I had to stand in in my driveway in order for my phone to work. If I even so much as rocked back and forth too much while talking on the phone, the call would be lost. At my mom's house, there were a few key spots I could stand at to get service (in front of her fireplace, I believe the side of her house, etc.) and everywhere else was no service. That's just fucking ridiculous.

Right now I have Rogers cable and I notice when I order PPV, they're always shitty quality, something I've never experienced ordering PPV from other places. They'll cut out lots of times

[anonymous]

Hi there.

I am Elise, I work with Rogers Online Communications Team.

I read your blog and understand it must have been a frustrating experience. I'd like to help and look into this situation. I actually already replied to the tweet you sent this morning from my Twitter account @RogersElise and we'll start from there.

Although our team doesn't replace existing channels of customers help, we try to help make it easier for customers to do business with us. We answer questions of customers who are reaching out to @RogersHelps like you did this morning and also helping where we can on blogs, forums and other social media platform.

Hope to talk to you soon!

Elise

[caterkiller]

What the fuck? That's really terrible and I'm sorry you had to go through that. I can't believe they actually accused you of taking all those pictures yourself. The blackened part is different on every phone so I can't imagine how they'd think you'd be able to change what it looks like for every picture. I wonder if there's a place that these people can be reported to or something? If not, maybe the defect will soon come to their attention and they'll have to replace all the defective phones. I hope it all gets worked out soon. :(