I hate the stupid bank

May 04, 2007 10:59

So me and the bank have been having words the last few months, they say I owe them lots of money and I say that I don't own them anything other than charges which are illegal in scotland kiddies ( Read more... )

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kittywonderland May 4 2007, 18:45:52 UTC
www.bankcharges.info If you get no response from them in two weeks, get on to the Office of Fair Trading.

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scowlotica May 4 2007, 21:04:28 UTC
I think its been about two weeks now, but they say it should be 14 working days. I'm going to the bank tomorrow to shout at someone for not posting my statements out quick enough though.

ps well done on getting through to the second round :)

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claimbankcharge May 4 2007, 21:14:36 UTC
The 14 day deadlines are just that, 14 days, rather than 14 working days unless you explicitly stated 14 working days in your letter to the bank ( ... )

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scowlotica May 4 2007, 21:17:37 UTC
I went into my bank and I asked a clerk for my 6 years worth of statements and they agreed in person, so no letters had to be posted. They said it would take "around two weeks" so I'm going to chase this up tomorrow with them (hopefully catching them before the banks shut at noon!)

My main concern is that these charges were the result of a rouge direct debit, one I cancelled but maybe came out anyway? I would be happy to square the bank up for this one off payment but the rest of the charges should not have happened, thats correct right?

How did you get my lj by the way?

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claimbankcharge May 4 2007, 21:33:44 UTC
Right, I thought you'd send a letter to bank. Go to the bank and see if they`ve done it, but they probably haven't. Its a standard delaying tactic, they are up to all sorts of tricks at the moment ( ... )

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kittywonderland May 5 2007, 00:11:32 UTC
Good stuff, shouting at the bank is always entertaining. RBS are incompetent arseholes.

Hehe thanks muchly... its given me the ego boost of the millenium. :P

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