rant - fast food
I stopped by mcdonalds this morning because I still don't really have any food in the house and wanted some breakfast to tide me through the day. I'd been to this one several times in the past couple of weeks and was puzzled as to why they always asked over the intercom whether you were paying in cash, instead of just waiting to see what you handed them at the window.
So I placed my order of 4 egg mcmuffins and, as expected, the lady immediately asked, "paying cash?", "credit", I repled, and drove around to the window.
When she finished talking through her headset to the next customer, I handed her my card and asked her "How come you guys ask whether we pay cash or credit now? You didn't used to do that."
"Uh," she stammered "The order. It goes into the order...." and she pointed at the machine in front of her, the custom computer terminal with big pastel colored buttons covered by clear plastic to be easily wiped clean and so the minimum-wage order takers could find the right button without actually having to learn where they were or read the text. Orange means credit. Green means cash. I bet the cash button even has a little dollar sign on it.
So, I thought to myself as I was driving off, already halfway through my second mcmuffin, she didn't have a clue. She asked me because the machine asked her. Because there's a button to push. Not only that, but she was baffled by the question - if the machine told her to ask how old each driver was as they went through their order, she'd probably ask that too and never wonder why. What do I have to do, call up corporate headquarters and talk to the vice president of stupid decision making to find out exactly how that procedure has any effect other than making my order take longer?
I reached into the bag for my third mcmuffin, and was greeted with a shock. There was none. I even looked in the bag to make sure. Nope. No muffin. I checked the receipt. 2 egg mcmuffins. $4.19
"Bitch," I fumed, "I said 4 muffins! You were so fucking busy asking me whether I was paying cash or not, you didn't even bother to get my fucking order right!"
Luckily, I still have a bag of dried apple rings in my drawer at work. I guess I'll have to fill myself up on those.
So I placed my order of 4 egg mcmuffins and, as expected, the lady immediately asked, "paying cash?", "credit", I repled, and drove around to the window.
When she finished talking through her headset to the next customer, I handed her my card and asked her "How come you guys ask whether we pay cash or credit now? You didn't used to do that."
"Uh," she stammered "The order. It goes into the order...." and she pointed at the machine in front of her, the custom computer terminal with big pastel colored buttons covered by clear plastic to be easily wiped clean and so the minimum-wage order takers could find the right button without actually having to learn where they were or read the text. Orange means credit. Green means cash. I bet the cash button even has a little dollar sign on it.
So, I thought to myself as I was driving off, already halfway through my second mcmuffin, she didn't have a clue. She asked me because the machine asked her. Because there's a button to push. Not only that, but she was baffled by the question - if the machine told her to ask how old each driver was as they went through their order, she'd probably ask that too and never wonder why. What do I have to do, call up corporate headquarters and talk to the vice president of stupid decision making to find out exactly how that procedure has any effect other than making my order take longer?
I reached into the bag for my third mcmuffin, and was greeted with a shock. There was none. I even looked in the bag to make sure. Nope. No muffin. I checked the receipt. 2 egg mcmuffins. $4.19
"Bitch," I fumed, "I said 4 muffins! You were so fucking busy asking me whether I was paying cash or not, you didn't even bother to get my fucking order right!"
Luckily, I still have a bag of dried apple rings in my drawer at work. I guess I'll have to fill myself up on those.