(no subject)
I hate being a boss sometimes. You have to reprimand people and take shit that if I was peon I wouldn't have to.
Tell me if I'm wrong here:
I have an agent who complains about everyone surfing the internet when on the phone with a patron. I caught her doing it yesterday and told her it was unacceptable. Her response? "Don't make me laugh"
What to do from here?
1)Write her up for insubordination(or however you spell it)? I'm not really a hard ass.
2)Tell her to fuck off? That is a more viable option.
3)Ignore it now and remember it when I do reviews for raises? That would be the easy way out.
Tell me if I'm wrong here:
I have an agent who complains about everyone surfing the internet when on the phone with a patron. I caught her doing it yesterday and told her it was unacceptable. Her response? "Don't make me laugh"
What to do from here?
1)Write her up for insubordination(or however you spell it)? I'm not really a hard ass.
2)Tell her to fuck off? That is a more viable option.
3)Ignore it now and remember it when I do reviews for raises? That would be the easy way out.