So, I got in touch with the good folks at Kobo this morning and was pleasantly surprised at how competent and helpful they were. They're dispatching a kit for me to send the eReader back and I should hopefully have a new one sorted out within 10 business days. I'm still irritated, but I am trying to remember that every once in a while, a good
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Or something.
Good luck! :)
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*crosses fingers*
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Even the best-designed electronics fail now and then.
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