Slumped
We've been having some troubles with our internet here in the last month. Time Warner cable inherited the problems that Adelphia had with their internet services but, Time Warner Cable is ill-equipped to deal with Adelphia's problems. We tried calling the cable guys out here on Thursday and they called Holly's cell phone as opposed to my cell phone or our home phone while she was working no less. So, they didn't show up and left us a message saying they tried to get in contact with us but couldn't. I got on the horn to some blokes to our North (call center in Canada) about our issues and they seemed to agree that it was a line issue very similar to the line issue we faced with the Adelphia people last year.
I finally got a hold of someone up there at the office who seemed very unsympathetic to our woes and said the team was working on a whole butt-load of shortages all over Richmond. They wanted to ask if I still needed someone to come out here to look at our wires to see what needed fixing. What kind of stupid fucking question is that? Theres a reason I called those people up there in Canada and went through all that BS troubleshooting they make us go through to finally get the word to dispatch some folks to fix our lines. Which is a damn shame that I have to call Canada to get service for a place that is less than 8 miles away from my house. So, she finally resigned and gave me a time frame in which I could expect the cable guys to come over to our house to look at all our shit and say: "Hey, your lines need a fixin'". If I were allowed to climb the pole that the cable is running off of and make a new connector up there I would because the one they have is rusted all to hell and has no insulate to keep moisture out of the inner workings of the coax.
Our phone is unfortunately routed through Vonage and has suffered the same as all the other services reliant on the stable internet connection (WoW, Downloads, remote access from work, and FTP server for all the minor stuff I might forget on my PC that I might need to get to at work. Until this shit gets resolved I will be on the phone every fucking day until I see that mother fucker pull up in his slightly dulled Time Warner Ram conversion van. Even then after that I will bug the shit out of Time Warner until they get this shit resolved. We don't pay 50.00 a month to have this shit happen. Barring some horrible natural disaster some natural disaster which is totally understandable, but not when not so much as a fucking inch of snow or winds about 30 has come our way.
Latah,
R-Tug
I finally got a hold of someone up there at the office who seemed very unsympathetic to our woes and said the team was working on a whole butt-load of shortages all over Richmond. They wanted to ask if I still needed someone to come out here to look at our wires to see what needed fixing. What kind of stupid fucking question is that? Theres a reason I called those people up there in Canada and went through all that BS troubleshooting they make us go through to finally get the word to dispatch some folks to fix our lines. Which is a damn shame that I have to call Canada to get service for a place that is less than 8 miles away from my house. So, she finally resigned and gave me a time frame in which I could expect the cable guys to come over to our house to look at all our shit and say: "Hey, your lines need a fixin'". If I were allowed to climb the pole that the cable is running off of and make a new connector up there I would because the one they have is rusted all to hell and has no insulate to keep moisture out of the inner workings of the coax.
Our phone is unfortunately routed through Vonage and has suffered the same as all the other services reliant on the stable internet connection (WoW, Downloads, remote access from work, and FTP server for all the minor stuff I might forget on my PC that I might need to get to at work. Until this shit gets resolved I will be on the phone every fucking day until I see that mother fucker pull up in his slightly dulled Time Warner Ram conversion van. Even then after that I will bug the shit out of Time Warner until they get this shit resolved. We don't pay 50.00 a month to have this shit happen. Barring some horrible natural disaster some natural disaster which is totally understandable, but not when not so much as a fucking inch of snow or winds about 30 has come our way.
Latah,
R-Tug