Mr Bedford,
I realize that you are probably not the appropriate person to complain about the horrible service I received while flying your airline. However, I’m hoping by e-mailing you I can actually get through to someone.
This past Thursday, March 11th, 2010 - I flew from Nashville to Denver on Frontier to continue onto Los Angeles for
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They load you on a plane and taxi out to the runway and wait for
3 frickin hours *IN A THUNDERSTORM* before rolling back to the
gate to get a fuel refill...
They play pricing games that are impossible to understand...
They charge you for every tiny thing they can think of to increase
the cost of your trip - no longer is the fare you pay the bottom-
line cost of the flight...
I hate flying...
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