Terms and Conditions

May 01, 2019 08:56



Home > Terms & Conditions

Terms & Conditions
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♥ No deadbuyers please.
♥ We work on a first comment first basis.
♥ Please proceed to payment only upon receiving the invoice from us.
♥ All payments should be made within 24 hours from the time of the invoice
♥ In the event that you did not receive an invoice from us, the item might be pending/sold
♥ An invoice will be sent to you if any deals fall through or backorders will be opened, do check your spam folder.
♥ Should there be any change of decision in the purchase of the item(s), please inform us immediately.
♥ Do email us at potporry@gmail.com for any enquiries or click 'contact us' at the bottom of the page.

Exchange Policy
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♥ Exchange will be done on a case by case basis.
♥ Exchange can be done only on faulty item
♥ Item(s) must be orginal, unworn, unwashed to be eligible for an exchange.
♥ Please email us a photo of defect within 7 days of purchase
♥ We will require you to send back the faulty piece and we will send you a replacement piece.
♥ If item is OOS, store credits/refunds will be done on a case by case basis.
♥ Potporry reserve any rights to reject any cases of refund/exchange.

Mode of Payment 
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We accept payment from Ibanking/Interbank/ATM transfers
DBS savings plus - 0474020047
For interbank transfer, please inform us first.

Do reply us with the following after payment:
 For ATM transfer For i-Bank♥ Transfer Date/Day:
♥ Transaction Ref:
♥ Transfer Amount:
(Please provide a snap shot of the
receipt together with payment details) ♥ Transfer Nick
♥ Transaction Ref 
♥ Transfer Amount

Mailing Details
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♥ Prices are exclusive of postage unless otherwise stated
♥ For non-sales items,
      > Free Normal Postage will be provided for mailing listees.
      > Non mailing listees: postage is $1.50 per piece of apparel and $0.50 for each subsequent piece (inclusive of $0.50 handling fee for envelope/tape/plastic bag).
♥ Postage of bags and shoes - $3.00 per item
♥ Registered postage, add $2.25 to the normal postage
(We highly recommend registered postage as we will not be responsible for lost parcels)
♥ Parcels will be sent out within 2 working days after we verified your payments
♥ Do allow 3-4 working days for the parcels to reach you.

By shopping with us, you are agreeable to our T&Cs. 
Potporry reserve the rights to alter any terms stated without prior notifications.
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