Comcast guy is lazy. I am not having it.
"...So you'll have to go from point A to B to C to D. I'm sorry they didn't warn you it would be like this; I warned them."
Time passes with me inside while the Comcast guy is working outside, presumably going to A-B-C-D
I go outside to get something from my truck, near point D. There is a cable on the ground roughly from A to D.
"What's your plan?"
"I'm just going to stretch it from A straight to D."
"The point of having a pole at B is that there are no cables overhead where you are putting that cable. If the way you are doing it is the only way I get service today then go ahead, but I will be calling to complain and have it moved."
"It'll be very high, you won't even..."
"You don't get to decide what I will find acceptable."
"..."
Here's the thing: I do the same kind of work he does. I know what's right and what's a lame-ass shortcut. And especially after the customer explicitly said what he expected, to do anything else without talking with the customer is not OK. Yes, he'll have to do a lot of work. But that is what his job is.
(originally posted on dreamwidth, where there are
comments. I'd like to keep all my comments in one place, so I'd rather you comment there by creating an openID cross-site login.)
Time passes with me inside while the Comcast guy is working outside, presumably going to A-B-C-D
I go outside to get something from my truck, near point D. There is a cable on the ground roughly from A to D.
"What's your plan?"
"I'm just going to stretch it from A straight to D."
"The point of having a pole at B is that there are no cables overhead where you are putting that cable. If the way you are doing it is the only way I get service today then go ahead, but I will be calling to complain and have it moved."
"It'll be very high, you won't even..."
"You don't get to decide what I will find acceptable."
"..."
Here's the thing: I do the same kind of work he does. I know what's right and what's a lame-ass shortcut. And especially after the customer explicitly said what he expected, to do anything else without talking with the customer is not OK. Yes, he'll have to do a lot of work. But that is what his job is.
(originally posted on dreamwidth, where there are
comments. I'd like to keep all my comments in one place, so I'd rather you comment there by creating an openID cross-site login.)