What? No, that doesn't work.
Got a call from an arm of Comcast yesterday.
"You have a professional installation scheduled for Thursday morning, but we'd like to offer to UPS your equipment in a self-install kit at no charge. It would arrive Monday."
"What equipment?"
"The equipment for your service."
"Yes. What equipment?"
"I said: the equipment for your service."
"Which is precisely what equipment? What exactly would be in the box?"
"Let's see, you... You're just getting Internet service, so it would be... You're providing your own modem, so that would... It would just be the instructions, I guess."
"And there is no cable wire attached to my house. So someone is still going to have to come to my house and do that. You can't UPS that to me."*
"No, that's true..."
"And that person can hand me the instructions, yes?"
"Yes, it's..."
"So what exactly is the point of this call?"
"Have a good day, sir."
*In fact, I expect that getting the wire to my house will take several hours. The pole it must come from has Comcast on it but no way to split any off for me. The next pole 50 feet away neither. The next stop is a flying tap off the suspended cables in the alley about 100 feet from that. The pole with the distribution amp is 30 feet from that. And the distribution amp is full; it has no available outputs.
(originally posted on dreamwidth, where there are
comments. I'd like to keep all my comments in one place, so I'd rather you comment there by creating an openID cross-site login.)
"You have a professional installation scheduled for Thursday morning, but we'd like to offer to UPS your equipment in a self-install kit at no charge. It would arrive Monday."
"What equipment?"
"The equipment for your service."
"Yes. What equipment?"
"I said: the equipment for your service."
"Which is precisely what equipment? What exactly would be in the box?"
"Let's see, you... You're just getting Internet service, so it would be... You're providing your own modem, so that would... It would just be the instructions, I guess."
"And there is no cable wire attached to my house. So someone is still going to have to come to my house and do that. You can't UPS that to me."*
"No, that's true..."
"And that person can hand me the instructions, yes?"
"Yes, it's..."
"So what exactly is the point of this call?"
"Have a good day, sir."
*In fact, I expect that getting the wire to my house will take several hours. The pole it must come from has Comcast on it but no way to split any off for me. The next pole 50 feet away neither. The next stop is a flying tap off the suspended cables in the alley about 100 feet from that. The pole with the distribution amp is 30 feet from that. And the distribution amp is full; it has no available outputs.
(originally posted on dreamwidth, where there are
comments. I'd like to keep all my comments in one place, so I'd rather you comment there by creating an openID cross-site login.)