Broadacre Farm's 2016 CSA Membership and Operating Agreement
Farmer's Statement -
X Broadacre Farm is Barrett Johanneson and Joe Castleberg. Our contact info: barrettjohanneson@gmail.com and josephcast@gmail.com. Email is currently the surest, fastest, and most reliable way to contact us during the summer months of the CSA. We can also be reached by phone: 715-673-4122 (home), 715-505-5380 (B. cell), and 715-279-0149 (J. cell). During the summer months, Barrett’s cell is the most reliable way to reach us by phone, but email remains the best option overall. Our home and mailing address is W2262 County Rd. K, Durand, WI, 54736. While we haven't been assigned a legal address at the farm, the location can be described as 0 Stark Rd., Menomonie, WI, 54751.
X Broadacre Farm encourages visitors by appointment for real farm and wildlife experiences. Access to and amenities at Broadacre Farm are sometimes limited by snow, mud, minimum maintenance roadway, pasture fencing, and other on-going infrastructure improvements. Please call ahead before visiting so we may accommodate you. We also provide visitor tips and directions to the farm.
X Broadacre Farm's CSA operates as a hybrid - between a classic CSA where the farmer chooses what's in a share, and a modern customizable CSA where the member chooses the produce - what, how much, when, and how often -- via online services.
X Broadacre Farm’s online service is buy-down via CSA credits. Our farm’s CSA credits are used purely at the member’s discretion and / or based on a member’s account settings; all Broadacre Farm products are priced at reasonable market rates determined by the farmer. Our farm's CSA subscription service, custom delivery, add-on items, and other services are all available for purchase by redeeming CSA credits. CSA credits are deducted from a member's account when orders for products and services are purchased. CSA credits are redeemable for Broadacre Farm products when such products are in-season and available. Pre-season purchases of CSA credits are always encouraged because the CSA model relies on early eater support to finance pre-season expenses.
X Broadacre Farm's policy as a pay-ahead CSA is that we cannot offer cash refunds or season cancellations. In case of member dissatisfaction, our remedy offers may include: offering a replacement or alternate item if available, offering Broadacre Farm CSA credit refunds, or member may choose to redirect unwanted credits to our People Share program that feeds underserved communities. Broadacre Farm's 2016 CSA credits expire on Dec. 31, 2016.
X Broadacre Farm offers the highest-quality fruits, vegetables, and other farm products, without the use of any synthetic chemical sprays or amendments, using only non-GMO seeds and feed. This year, we expect our season to begin with once-monthly deliveries in April and May, followed by weekly (Thursday) availability from June 2016 to November 2016. Almost all the produce we offer is grown at Broadacre Farm; a small fraction of our produce is shared family specialties grown in verified conditions, while a fluctuating fraction is sustainably wild-foraged in areas with environmental integrity. We are constantly learning about new ways to honor sustainability as the core of our mission. While Broadacre Farm is not certified organic, a 30-year-plus history of the land shows no pesticide or herbicide use and our own farm practices meet or exceed organic standards. Broadacre Farm is currently pursuing alternative certification such as Certified Naturally-Grown or Animal Welfare Approved.
X Broadacre Farm also agrees to:
focus on the satisfaction of CSA members while relying on member input.
follow scientifically-proven methods of food safety that meet or exceed standards.
always keep customer information private.
be good stewards of living things and the environment.
make efforts toward sustainability whenever possible.
foster a community spirit through agriculture and food.
provide additional resources and service beyond food for a great experience.
X Broadacre Farm reserves the right to amend this agreement at any time. Any amendments to this agreement will be provided to members via email or mail; and notified by phone, email, text message, or social media.
Member Agreement - Member agrees:
CSA members are first serve -- That the Farmer puts CSA members first and will not allow any surplus to go to any other market before CSA Members are served.
Risk and reward -- To accept the universe of risks and rewards in farming and the limitations of the Farmer, including weather, pests, and other crop losses beyond human control.
Balance in all things To accept that the risk of crop failure is balanced by the rewards of our farm’s biodiversity.
Early and advance sales -- That pre-season sales help Broadacre Farm mitigate the up-front spring costs before anything is ready to eat. Up-front costs include purchasing seed, soil amendments, equipment, insurance, and repairs. The Farmer will thank you profusely for the early support!
CSA credits -- That payments to Broadacre Farm’s 2016 CSA become CSA credits which are deducted by The Farmer as products and services are requested and ordered by the Member, and fulfilled and distributed by the Farmer, and received and enjoyed by the Member.
Seasonal availability To acknowledge and accept that the quantity and offerings of produce will fluctuate from week to week throughout the season. Some weeks may be bountiful and other weeks may be light. Certain items may be available one week and gone the next. Some weeks may offer more diversity and other weeks may feature a ton of one item in particular. All items are seasonal.
Pick-up day -- That the only delivery and pick-up day is Thursday;
Thursdays -- That Thursday deliveries are a good match for both farmer and CSA member;
Thursday reasons -- That CSA shares must be picked up Thursdays due to freshness, food safety, limited space, and limited operations with drop sites;
Dropsite staff -- That staff at third-party drop-sites voluntarily offer three services on behalf of Broadacre Farm: the use of their sites to physically store our deliveries on Thursdays only, to be available during business hours to hand over CSA shares for pick-up, and as a site to receive wax boxes for re-use. Please treat staff, policies, and property of third-party drop-sites with the utmost respect, as Broadacre Farm assumes complete responsibility over your satisfaction in regard to our product and service at drop-sites.
Refrigeration -- That drop-sites do not offer refrigeration unless by specific exception;
Abandoned shares -- That shares not picked up from drop-sites on Thursday may be considered abandoned;
Abandoned share redistribution -- That abandoned shares may then be discarded or redistributed to staff of the drop-site or members of the public, as the Farmer cannot return to drop-sites for re-delivery or re-distribution.
Refunds after delivery-- That Broadacre Farm cannot offer any refunds or credits for food after it has been harvested, cleaned, packaged, and delivered.
Alternate picker-uppers -- That CSA members are encouraged to designate an alternate person to pick-up CSA shares whenever CSA members cannot. We suggest members choose a friend, family, co-worker, neighbor, etc. in the event of a non-pick-up. An alternate must only provide your (Member) name at the drop-site to pick up your share for you.
Drop-site pick-up cost -- That delivery to drop-sites is free;
Home delivery -- That home delivery is an available option, and that charges may apply.
Home delivery plus concierge service -- That temporary storage using coolers and freezer packs may be available for home drops, and that charges may apply.
Unsupervised drops at home -- That if home delivery is selected as an option, the Member acknowledges The Farmer is not responsible for lost, stolen, or damaged product after it has been delivered to the correct address. Further details can be described and arranged when the Member subscribes to that particular service.
Online settings -- That Members shall be responsible for updating order requests and account settings (vacation holds, CSA non-member pickup, etc.) if personal pick-up isn't possible that week.
Vacation hold notice -- That vacation hold notice must be given -- via your account settings or personal contact with the farmer -- at least 48 hours notice for vacation holds. Members may schedule vacation holds in advance.
Reminder messages -- That Broadacre Farm offers friendly order and pick-up reminders by email and text message.
Emergency / delivery cancellation -- That if the Farmer is forced to cancel Thursday delivery for an emergency, that the next day, Friday, is the alternate delivery day. I understand Broadacre Farm will notify me of cancellation and alternate delivery by phone / email / text message / social media.
Wax box returns -- To conserve wax boxes and return clean boxes to drop-sites, and to make efforts to reuse, recycle, re-purpose, or compost other packaging.
Communication That Broadacre Farm communications, especially the Broadsheet, is our weekly publication that features important news, updates, and changes to service. All CSA deliveries include a current copy of the Broadsheet, and Members may request paper-only or digital-only Broadsheets. Our standard service is both digital and print.
Fair notice -- That the farmer has made a good faith effort to include any information that will enhance a Member’s satisfaction, as published in the Broadsheet, on social media, and via other methods.
Prices and availability -- That prices and availability of all Broadacre Farm products and services are subject to change.
Substitutions -- That the Farmer will fulfill my order to the best of their ability. I understand the Farmer fills orders as equitably as possible, while acknowledging supply sometimes fluctuates wildly. However, I give the Farmer permission to make substitutions of equal or greater value to my order on an as-needed basis, at no extra cost to the member. (Example: after a Member places an order for lettuce the Farmer discovers the crop has been ravaged by hail. The Farmer has been given permission to substitute a wild greens mix or a cabbage or kale as a substitute. The Member receives one of these items as a replacement for the lettuce they ordered for that week’s share.)
Allergy and distaste notice -- That I will inform the Farmer of any food allergies that may prevent me safely enjoying my CSA share. Broadacre Farm allows members to blacklist items. The Farmer is not responsible for any dissatisfaction caused by an undesired product received if the Farmer has not been previously informed of the Member’s household’s distaste or inability to use an item.
Work rebates -- That each Member (limit: one per household) volunteering for 4 or more hours of work on the farm is entitled to one $50 rebate per calendar year, payable after the end of the season. I acknowledge that work is not required, that there is no commitment or pressure to work, and that I may choose to work or not at my discretion. I understand that Broadacre Farm has helpful opportunities available for all ages, skill sets, and ability levels.
Credit balance -- That it is the Member’s responsibility to maintain a balance of Broadacre Farm credit by providing payment or payment information toward a positive balance. Member acknowledges responsibility to read statement balances or invoices provided by the Farmer, to request them if they are not provided, and to purchase additional CSA credits to continue to be able order and enjoy additional products from Broadacre Farm.
Suspension of service -- That if my Member credit balance is too low or funds do not exist to cover an order (and payments are not made) that the Farmer will stop fulfilling orders and delivering product.
Resumption of service -- That a Member may choose to resume suspended service by purchasing more Broadacre Farm 2016 CSA credits and adjusting their account settings.
Payment methods -- That Broadacre Farm offers the following payment methods: Credit card (via http://squareup.com/market/broadacre-farm), cash, check, or money order. Payments may be mailed to Broadacre Farm, ℅ Barrett Johanneson, W2262 County Rd. K, Durand, WI 54736. On a case-by-case basis and by request, Broadacre Farm may accept barter, gold, Bitcoin, and direct-deposit at WESTconsin Credit Union.
Credit expiration That all credits purchased for the 2016 season expire January 31, 2016! 2017 credits purchased in 2016 will be applied towards the 2017 season. The Farmer encourages Members to take advantage of early-bird deals and sign-up for the next year’s season as soon as possible.
Credit + account establishment That by submitting a payment and / or signing up for an online account, my CSA share and my rolling, deductible credit balance is secured.
Agreement That I agree to the terms and conditions set forth in Broadacre Farm’s 2016 CSA Membership and Operating Agreement.