College Admissions Fail
I have a friend who did an online college. I've been consdering going back, so I wanted to look into it. In order to get any information from them though, you have to fill out the request form before it allows you to see what they have to offer, prices or anything like that. So, I filled out the form and figured I'd just unsubscribe.
After filling out the form I was granted access to the website and all of the information. I also got a prompt email thanking me for requesting more information. I used that to unsubscribe. Then, I got phone calls. [unsubscribe unsubscribe unsubscribe] More phone calls. [unsubscribe]
Then, I got this email:
On Sat, Jun 30, 2012 at 5:00 AM, Lee Robinson wrote:
Dear Michelle,
Thank you for expressing interest in Grand Canyon University. I have tried to contact you by phone but have been unable to reach you. I’d like to talk with you further to learn more about your educational goals and answer any questions you may have.
Whether you are just entering the workplace, looking to re-career into a new field, or wanting to take your current job to the next level, Grand Canyon University (GCU) has the education you need to meet your goals. With nationally-recognized degree programs offered on campus and online, we can help you find your purpose and achieve your full potential.
In addition, if you have credits from another school, the GCU Transfer Center can request your transcripts, evaluate your previous college coursework, and determine in 24 hours your anticipated graduation date. Visit www.gcu.edu/transfer to learn more. No GRE or entrance exams are required.
I realize you may have specific questions regarding our degree programs. I am here to help! Please call or email me back at 1.800.800.9776 ext. 501.4225 or Lee.Robinson@gcu.edu.
I look forward to learning more about how GCU can help you meet your educational goals.
Sincerely,
Lee Robinson
Grand Canyon University
Ok, thanks for obeying my unsubscribe wishes. Whatever, I decided to respond.
Subject: Re: Grand Canyon University - Following Up on Your Request
Dear Lee,
Thank you for emailing me. I do not answer my phone for unknown numbers which is why you were unable to reach me by phone. I do, however, get messages.
I mainly wanted to know tuition and coursework; which I was able to get online only after filling out the request information form. It would've been nice if I could have gotten that information without unnecessarily bothering someone in the office. I have friends who utilized your online university and I was price comparing to the local university, GMU. Unfortunately, even with the online pricing you are still much more expensive. Unless you can do price matching, I am afraid I will be looking elsewhere.
Thank you again for your email and attempted calls. I appreciate your tenacity.
Sincerely,
Shelly D...
I was really trying to be direct and polite but let them know that they are a little more expencive than what I am looking for.
This, was their reply:
Hello Michelle, thank you for your email. Our university accredited programs are not the cheapest nor the most expensive either. We take a lot of pride in servicing our students and maintaining a full time faculty for our bachelor programs. Also, not we do not offer Bachelor of Art degrees as they do not have the same depth as a Bachelor of Science. We do not price math with anyone……. I doubt that is even legal with the Department of Education.
Good luck with your education. Remember, in life you get what you pay for.
Lee Robinson
Enrollment Counselor
College of Education
Grand Canyon University
I guess he/she doesn't do well off the script. I honesty didn't mean to be offensive, just asked if it was a possiblity. I'm always looking for a deal and they're obviously hungry for new blood. In any case, I'll let y'all play find the errors with that one.
What bothered me more than the grammar, was the "Remember, in life you get what you pay for." *irk irk irk*
So, being the kind of person who pokes the beehive with the stick,
I replied:
Lee,
I do apologize for your mistake. You do not get what you pay for; you get what you work for.
Thank you for helping me finalize my decision for my education.
Sincerely,
Shelly D...
And you know what? They responded! Really? Lets not just kick the dead dog, but lets burn all of the bridges that might lead to it and it's money!
Good luck, again price matching would certainly be a violation of DOE regulations.
Good luck and I will delete your file this morning.
Regards,
Lee Robinson
Yeah, good luck with that "selling the university" thing too. lol
After filling out the form I was granted access to the website and all of the information. I also got a prompt email thanking me for requesting more information. I used that to unsubscribe. Then, I got phone calls. [unsubscribe unsubscribe unsubscribe] More phone calls. [unsubscribe]
Then, I got this email:
On Sat, Jun 30, 2012 at 5:00 AM, Lee Robinson wrote:
Dear Michelle,
Thank you for expressing interest in Grand Canyon University. I have tried to contact you by phone but have been unable to reach you. I’d like to talk with you further to learn more about your educational goals and answer any questions you may have.
Whether you are just entering the workplace, looking to re-career into a new field, or wanting to take your current job to the next level, Grand Canyon University (GCU) has the education you need to meet your goals. With nationally-recognized degree programs offered on campus and online, we can help you find your purpose and achieve your full potential.
In addition, if you have credits from another school, the GCU Transfer Center can request your transcripts, evaluate your previous college coursework, and determine in 24 hours your anticipated graduation date. Visit www.gcu.edu/transfer to learn more. No GRE or entrance exams are required.
I realize you may have specific questions regarding our degree programs. I am here to help! Please call or email me back at 1.800.800.9776 ext. 501.4225 or Lee.Robinson@gcu.edu.
I look forward to learning more about how GCU can help you meet your educational goals.
Sincerely,
Lee Robinson
Grand Canyon University
Ok, thanks for obeying my unsubscribe wishes. Whatever, I decided to respond.
Subject: Re: Grand Canyon University - Following Up on Your Request
Dear Lee,
Thank you for emailing me. I do not answer my phone for unknown numbers which is why you were unable to reach me by phone. I do, however, get messages.
I mainly wanted to know tuition and coursework; which I was able to get online only after filling out the request information form. It would've been nice if I could have gotten that information without unnecessarily bothering someone in the office. I have friends who utilized your online university and I was price comparing to the local university, GMU. Unfortunately, even with the online pricing you are still much more expensive. Unless you can do price matching, I am afraid I will be looking elsewhere.
Thank you again for your email and attempted calls. I appreciate your tenacity.
Sincerely,
Shelly D...
I was really trying to be direct and polite but let them know that they are a little more expencive than what I am looking for.
This, was their reply:
Hello Michelle, thank you for your email. Our university accredited programs are not the cheapest nor the most expensive either. We take a lot of pride in servicing our students and maintaining a full time faculty for our bachelor programs. Also, not we do not offer Bachelor of Art degrees as they do not have the same depth as a Bachelor of Science. We do not price math with anyone……. I doubt that is even legal with the Department of Education.
Good luck with your education. Remember, in life you get what you pay for.
Lee Robinson
Enrollment Counselor
College of Education
Grand Canyon University
I guess he/she doesn't do well off the script. I honesty didn't mean to be offensive, just asked if it was a possiblity. I'm always looking for a deal and they're obviously hungry for new blood. In any case, I'll let y'all play find the errors with that one.
What bothered me more than the grammar, was the "Remember, in life you get what you pay for." *irk irk irk*
So, being the kind of person who pokes the beehive with the stick,
I replied:
Lee,
I do apologize for your mistake. You do not get what you pay for; you get what you work for.
Thank you for helping me finalize my decision for my education.
Sincerely,
Shelly D...
And you know what? They responded! Really? Lets not just kick the dead dog, but lets burn all of the bridges that might lead to it and it's money!
Good luck, again price matching would certainly be a violation of DOE regulations.
Good luck and I will delete your file this morning.
Regards,
Lee Robinson
Yeah, good luck with that "selling the university" thing too. lol