I'm no Fey: ;)

Aug 29, 2007 02:24

Plus, I'm lazy and it's pretty late here so I'm just gonna quote news, 'k?

"We've also added an opt-out setting for virtual gifts. Paid members can choose to disable receiving all virtual gifts, or just of sponsored v-gifts. That setting is also found on the Viewing Options page ( Read more... )

sponsored styles, sponsored mood themes, sponsored communities, sponsored virtual gifts, sponsored contests

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ex_uniquewo August 29 2007, 17:22:16 UTC
Personally, I doubt the opt-out was already in progress. I've already replied to one of your comments why I thought so.

I know for a fact the note to paid users was because ljkrissy and the team just wanted to do the right thing.

I don't believe that. At all. Sponsored content was introduced in May. That's three months ago. It isn't till users made a hell of a fuss that LJ decided to say this. Before that, all we got fed was the 'sponsored content is not advertising' line.

Going to the BBB honestly just made more work for the communications folks to deal with (talking to the BBB to resolve things) on top of writing News posts and talking to the community.

Are you kidding? My feedback/support request from Hell about sponsored content was made on July 26th, before the sponsored gifts went live. It was obvious then LJ had little interest in talking with the community - or maybe I and other users are not considered as being a part of it. Who knows? There was concern expressed then and LJ deliberately went with it anyway.

The BBB was my last recourse. I did try other ways first and I'm sure other people who went to the BBB did too.

LJ did not want to listen at the time. They only reacted to massive negative and even sometimes obnoxious and rude comments. They only reacted when users fought against them.

I'm pretty sure everybody on LJ would prefer that in the long run, too.

Sure. But then LJ has to show that they're willing to talk and listen. Sometimes, they don't. We all know that. It has already happened.

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